bug: [0.5.9] - [1.0.3] Failed to fetch - cortex.cpp does not support special character in path

[BrunnoFe]

Jan version

0.5.8

Describe the Bug

I keep getting this message when i try to download any model. Also, i am not able to use Jan default model for some reason.

Steps to Reproduce

No response

Screenshots / Logs

No response

What is your OS?

• [ ] MacOS
• [X] Windows
• [ ] Linux

[imtuyethan]

@BrunnoFe Can you help send us app logs & cortex logs, here's how you can get them:

Open System monitor > Click on App Logs

[BrunnoFe]

Thanks for the answer! The logs are in the attached file.

app.log

I updated the application to the latest version (0.59) and now the error is different. The image below shows the error.

Also, the log file is the most recent after the update.

[louis-jan]

@BrunnoFe I think that’s because of the unsupported character in the username. Can you try with another user on your computer?

[imtuyethan]

@BrunnoFe I think that’s because of the unsupported character in the username. Can you try with another user on your computer?

Hmm can you elaborate more on this? :thinking: What username is it?

[louis-jan]

@BrunnoFe I think that’s because of the unsupported character in the username. Can you try with another user on your computer?

Hmm can you elaborate more on this? 🤔 What username is it?

See the program path, it indicates that the path is not valid.

Spawn cortex at path: C:\Users\Alguém\AppData\Roaming\Jan\data\extensions\@janhq\inference-cortex-extension\dist\bin\cortex-server.exe

2024-11-19T14:30:51.376Z [APP]::Error: Error [ERR_UNHANDLED_ERROR]: Unhandled error. ('Error opening file: No such file or directory\r\n') 2024-11-19T14:30:51.376Z [APP]::Process error: Error opening file: No such file or directory

Default data folder path: C:\Users\Algu�m\AppData\Roaming\Jan\data - utils/file_manager_utils.h:155

Both the cortex and llama.cpp files failed to function with those special characters.

[louis-jan]

Reproducible

1. Create a folder with the same username
2. Open Jan
3. All folders are created accordingly from Jan
4. Could not spawn cortex-server.cpp

2024-11-25T17:06:42.691Z [APP]::Process exited with code 3221226505 2024-11-25T17:06:42.691Z [APP]::Restarting process in 5000ms (Attempt 5/5) 2024-11-25T17:06:47.694Z [APP]::Starting process: C:\Users\lephi\Desktop\Alguém\extensions\@janhq\inference-cortex-extension\dist\bin\cortex-server.exe --start-server --port 39291 --config_file_path C:\Users\lephi\Desktop\Alguém.janrc --data_folder_path C:\Users\lephi\Desktop\Alguém 2024-11-25T17:06:47.709Z [APP]::Process error: Error opening file: No such file or directory

[louis-jan]

Update:

• Could not even open cortex-server.cpp from this folder. Moving to cortex.cpp. @vansangpfiev @gabrielle-ong

logFolderPath: C:\Users\lephi\Desktop\Alguém
logLlamaCppPath: ./logs/cortex.log
logTensorrtLLMPath: ./logs/cortex.log
logOnnxPath: ./logs/cortex.log
dataFolderPath: C:\Users\lephi\Desktop\Alguém
maxLogLines: 100000
apiServerHost: 127.0.0.1
apiServerPort: 39291
checkedForUpdateAt: 0
checkedForLlamacppUpdateAt: 0
latestRelease: default_version
latestLlamacppRelease: ""
huggingFaceToken: ""
gitHubUserAgent: ""
gitHubToken: ""
llamacppVariant: windows-amd64-avx2-cuda-12-0
llamacppVersion: v0.1.39
enableCors: true
allowedOrigins:
  - http://localhost:39281
  - http://127.0.0.1:39281
  - http://0.0.0.0:39281
proxyUrl: ""
verifyProxySsl: true
verifyProxyHostSsl: true
proxyUsername: ""
proxyPassword: ""
noProxy: example.com,::1,localhost,127.0.0.1
verifyPeerSsl: false
verifyHostSsl: true

[louis-jan]

Linked issue https://github.com/janhq/cortex.cpp/issues/1724