jareens / eyes-free

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Google Now Hot keyword "okay google" not working when talkback accessibility service is enabled #365

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago
What steps will reproduce the problem?
1. Turn on talkback, two, enabled the hot word detection in google now.  Now 
when talkback is running and google now is active say "okay google".
2. If you say "okay Google" nothing happens.
3. Now, suspend talkback in the global context menu, tap your mic button, ask 
google a question and when you say okay google again it works while talkback is 
suspended.

What is the expected output? What do you see instead?
I am expecting to tap google search, say "okay Google" hear the chime and ask 
it a question all with out touching my screen.  At this time,  nothing is 
happening I have to use the mic button to get Google now's attention.

What version of the product are you using? On what operating system?
Nexus5 kitcat 4.4.2

Please provide any additional information below.
I would hope someone emails me back at danny.mathis@gmail.com

Original issue reported on code.google.com by danny.ma...@gmail.com on 9 May 2014 at 7:29

GoogleCodeExporter commented 8 years ago
Talk back & OK Google are needed for accessibility.  Enabling talkback turns 
the microphone symbol to a hollow icon, OK Google does not work.  Disabling 
talkback turns the microphone symbol to a solid icon and OK Google works as 
expected.  This needs to be addressed as high priority as OK Google AND talk 
back are indispensable for the blind like a family member. 

Original comment by mpet...@gmail.com on 19 Aug 2014 at 11:01

GoogleCodeExporter commented 8 years ago
I think this issue goes even deeper.

I have the same problem, but also an additional one.

I'm in the Google Search application, I disable talkback, tap the microphone 
icon, hear the acknowledging sound, speak my query, and hear hear the 
acceptance sound. All of a sudden, talkback starts talking (though there's no 
explore by touch or swipe navigation). Note that I haven't locked and unlocked 
the phone yet, or anything like that. It's as though I only partially disabled 
talkback in some way. When I subsequently lock and unlock the phone, everything 
returns to normal.

I'll also add that occasionally I will "get lucky". I'll tap the microphone on 
my homescreen and everythign will work perfectly without me messing with 
talkback at all. I cannot explain the intermittent behavior.

For reference, I'm using the Motorola Atrix HD with 4.1 Jellybean. 

Original comment by aohas...@gmail.com on 20 Aug 2014 at 6:36

GoogleCodeExporter commented 8 years ago
Its a shame that the functionality of google now and voice search are disabled 
once TalkBack is enabled. Infuriating actually. Toggling back and forth between 
the two should not be the best work around. I'm new at this. My feeling is that 
the software as it exists now cannot listen, for google voice functionality, 
and speak for the tts function. Maybe re-purpose the volume button to a listen 
now / microphone on button. My 2 cents. This could be so much better, let's 
keep working!
Peter b

Original comment by petesph...@gmail.com on 26 Dec 2014 at 7:57

GoogleCodeExporter commented 8 years ago
Had the same issue on xperia z2 Tab, galaxy tab, xperia z3 smartphone, and htc 
one m8. I'm not sure if there is something locking a file or it's a "feature". 
But anyway there should be added some options olfor how and where you can "okay 
Google " as a hot word,  even using talkback. 

Original comment by ManuelBa...@gmail.com on 3 Jan 2015 at 11:12

GoogleCodeExporter commented 8 years ago
[deleted comment]
GoogleCodeExporter commented 8 years ago
It's unfortunate that at the very least, a dialogue that would state the OK 
Google Feature will be disabled when talkback is running, would be shown. I'm 
curious if a phone like the Motorola Moto X, which is always listening for 
voice input, will work with accessibility enabled.

Original comment by vega...@gmail.com on 9 Mar 2015 at 5:54

GoogleCodeExporter commented 8 years ago
I thought the issue would've been resolved with the latest google now
update but still nothing! Google should try harder!

Original comment by starcann...@gmail.com on 9 Mar 2015 at 6:01

GoogleCodeExporter commented 8 years ago
It's really pity that my blind friend cannot use speech recognition due to this 
problem. 
Google talkback should shut up as soon as the speech recognition is active. 
This is really enoying 

Original comment by skaterke...@gmail.com on 18 Mar 2015 at 11:48

GoogleCodeExporter commented 8 years ago
I agree to all comments! Is anyone even working on it? They are making the
iPhone look better and better.

Original comment by pennymc...@gmail.com on 18 Mar 2015 at 12:58

GoogleCodeExporter commented 8 years ago
I read somewhere that an app called open mic worked. Has anybody tried it out?

Original comment by starcann...@gmail.com on 18 Mar 2015 at 4:32

GoogleCodeExporter commented 8 years ago
I tried with applications that open the microphone , but I failed ...
I'm looking for a way to use both applications ( essential for a blind person )

Original comment by rodrigo....@gmail.com on 29 May 2015 at 7:03

GoogleCodeExporter commented 8 years ago
I am a blind individual and I can verify what this particular person is saying. 
You must turn off audio docking which shouldn't need to be done, yet has not 
been fixed since Android 4.3 jelly bean. Space space also, and lollipop 5. 01 
okay Google is broken when talkback accessibility is enabled and also breaks 
Samsung S voice when interacting with s voice. Please fix, I really use this a 
lot. I have a Nexus 6 that is running Android 5. 1. 1 in this issue has been 
resolved, but the audio ducking has not.

Sent from Type Mail

Original comment by danny.ma...@gmail.com on 29 May 2015 at 11:06

GoogleCodeExporter commented 8 years ago
The problem goes even deeper than this, I have a Samsung Galxy S4 running 5.1, 
and I have learned that if talkback is on, not only does google now work, but 
all speech recognition fails.  if you try and open your mic manually, it will 
make a sound, and as you start to talk, it will instantly cut off the mic. THus 
you cannot send text messages if talkback is enabled.  You can use S-voice 
which is a Samsung provided app, as long as you manually activate the Mic, but 
it doesn't work correctly.  After entering a voice command rather than oing as 
you are telling the phone, you have to touch your screen a couple of times, and 
then it will eventually work.  

I'm an IT guy whom is vision impared, and I am personally thining about moving 
to Windows Phone 8.1 and then installing Windows 10 on it just to see if this 
works better with Cortana, because I refuse to purchase an apple product. 

Bill "Thevirus"

Original comment by Thevirus...@gmail.com on 20 Jul 2015 at 3:11

GoogleCodeExporter commented 8 years ago
 I have Asus and have experienced everything listed above. Shame on Google for not fixing this with their huge war chest. Yes… Apple is looking a lot better. I would definitely not recommend a Google product if  you are blind.  Save your money and get an Apple. This is one where the closed system of Apple  is much superior them the  open system of android.   This kills me because Google can insist that the accessibility features of their products not be compromised if they wanted to bad enough.  

Original comment by eddieara...@gmail.com on 28 Oct 2015 at 2:35

GoogleCodeExporter commented 8 years ago
lol it's not that big of a deal for me anymore although I did hear
that somepeople are able to use the functionality with a screenreader

Original comment by starcann...@gmail.com on 28 Oct 2015 at 2:31

GoogleCodeExporter commented 8 years ago
Several months ago an update enabled the "ok google" phrase on my Nexus 5. For 
the most part, it works great. Every now and then the phone will talk to 
itself. If the TTS voice says something like, "updating google photos", the "ok 
google" service starts listening for a command. I've been seriously thinking of 
switching to an iphone, but if I get another android phone, I'd only by a 
nexus, for those quick system updates.

Original comment by vega...@gmail.com on 28 Oct 2015 at 4:37

GoogleCodeExporter commented 8 years ago
did you have to change any settings to get it to work?

Original comment by starcann...@gmail.com on 28 Oct 2015 at 5:49

GoogleCodeExporter commented 8 years ago
I'm not sure which update enables talkback and ok google to work. I randomly 
checked in the google now settings one day, and checked the enable ok google 
detection feature. Previously, when I turned it on nothing happened. As of a 
few months ago, it works.

Original comment by vega...@gmail.com on 28 Oct 2015 at 6:51

GoogleCodeExporter commented 8 years ago
[deleted comment]
GoogleCodeExporter commented 8 years ago
A couple of Google Now activation options I instruct clients with low vision to 
try on tablets (with a physical home button) while using Talkback: 1.) Long 
press physical home button from any screen, Google Now chimes, and it can 
receive commands without having to say "Ok Google". 2.) Launch voice search 
icon, Google Now chimes, and it can receive commands without having to say "Ok 
Google". Talkback and Google/TTS will still speak over each other at times, 
unfortunately.

Original comment by My.In...@gmail.com on 1 Nov 2015 at 8:20

GoogleCodeExporter commented 8 years ago
I'm not using a tablet but a phone with a physical home key and when
you long press the button it brings up the recent apps. I'm using the
LG Volt.

Original comment by starcann...@gmail.com on 2 Nov 2015 at 4:24

GoogleCodeExporter commented 8 years ago
If you haven't already, you can try installing "google now launcher" from the 
play store. Also in the play store, the app "home2 shortcut", allows you to 
change what happens when you double-tap the home button on most phones.

Original comment by vega...@gmail.com on 2 Nov 2015 at 5:37

GoogleCodeExporter commented 8 years ago
does the google now launcher allow you to say the ok google? I have
google now just not the ability to say ok google.

Original comment by starcann...@gmail.com on 2 Nov 2015 at 7:48

GoogleCodeExporter commented 8 years ago
The following is from AndroidCentral.com

"The Google Now Launcher also gives you an easy way to use Google's voice 
search feature from any one of your home screen panels, with "OK Google" 
hotword detection. This feature is available for some other phones through the 
Google search widget and other built-in features like Motorola's Moto Voice. 
With the Google Now Launcher, however, it's always ready to go."

Original article: http://www.androidcentral.com/google-now-launcher-revisited

Original comment by vega...@gmail.com on 2 Nov 2015 at 8:15

GoogleCodeExporter commented 8 years ago
This issue is NOT yet resolved! My wife is blind and loves Ok Google, but if 
Talkback in enabled, this does NOT work!

Even if talkback is suspended (but enabled), Ok Google detection doesnt work!!

Original comment by haseeban...@gmail.com on 25 Jan 2016 at 3:58

GoogleCodeExporter commented 8 years ago
Comment #25 is absolutely correct. There are only subpar work-arounds that are 
not available on all Android tablets and phones. Okay Google hotword needs to 
work when Talkback is enabled (active or suspended). This is a serious flaw in 
Android OS that drives users to Apple.

Original comment by My.In...@gmail.com on 25 Jan 2016 at 5:23