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jbergler / hass-ttlock

Home Assistant integration for TTLock locks
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Failed to call service lock/unlock. API returned: errorcode': -4043, 'errmsg': The function is not supported for this lock: #46

Closed mabrochu-helpox closed 1 year ago

mabrochu-helpox commented 1 year ago

Describe the bug

I installed a new ttlock compatible lock, when I click on unlocked I have an error pop up. Failed to call service lock/unlock. API returned: errorcode': -4043, 'errmsg': The function is not supported for this lock:

Unlock: give me the error and the popup and not unlock Lock: No error, no popup and work after 3-4 seconds

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SN9182-B_PV53

To Reproduce

Steps to reproduce the behavior:

  1. Go to entitie lock.porte_avant
  2. Click on unlock
  3. See error: Failed to call service lock/unlock. API returned: errorcode': -4043, 'errmsg': The function is not supported for this lock:

image

I have 2 ttlock locks, the lock_porte_arriere works well only the new lock.porte_avant does not work

Expected behavior

A clear and concise description of what you expected to happen.

Diagnostic info

Please download the diagnostic info for tttlock from within Home Assistant and attach it to this ticket. There are instructions on how to do this here config_entry-ttlock-c5d792ed70a94b1feaf9c00fc90a7455.json (1).txt

mabrochu-helpox commented 1 year ago

Everything is working i forget to enable remote unlock :)

jbergler commented 1 year ago

Glad to hear you sorted it out!