Inconvenient for new users

[jevan13]

• The application only allows Singapore Government Issued NRICs
• For new users to just want to test the application out first, but do not wish to use NRICs from their actual list of elderly, there are no example NRICs to use
• Even by using the NRIC example given in the add command, and just changing 1 number, already causes an error to occur
• Very possible situation, and very likely most or all users will experience this, unless they are lucky and changing one number still makes it valid
• This makes it very inconvenient for new users, as they are forced to use real NRICs from their data, even if they do not wish to
• Also hard to test application (i.e. I cant add many elderly as it keeps giving me an error of having invalid NRIC)

video:https://raw.githubusercontent.com/jevan13/pe/main/files/ddcb960d-950a-4221-a9ca-1c8b24c22c44.mov

[nus-pe-script]

Team's Response

There is already dummy data to play around with and the UG provides example commands with valid NRICs. Furthermore, during UAT, users will normally want to use their actual centre data to test the product.

We changed this to low as it is unlikely to affect normal operations of the product.

Items for the Tester to Verify

:question: Issue response

Team chose [response.Rejected]

• [x] I disagree

Reason for disagreement: - During UAT, considering there are sensitive data such as unmasked NRIC, I do not agree that new users would use their actual centre data to test this product straightaway, due to privacy issues.

• Users are more likely to use fake data to test the usages of the application first, before considering inputting real data.
• This is more likely so as the target users are under a governmental agency, and privacy is more important than the actual usage of the application.

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## :question: Issue type Team chose [`type.DocumentationBug`] Originally [`type.FeatureFlaw`] - [x] I disagree **Reason for disagreement:** This is a feature flaw of the add and edit command, as: 1. It is not optimised enough for target users (i.e. they cannot test the application well enough first before actually deciding to use it) 2. It is a hard-to-test feature (i.e. not enough sample data, or maybe giving more sample NRICs for users to test using the application first)

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## :question: Issue severity Team chose [`severity.Low`] Originally [`severity.Medium`] - [x] I disagree **Reason for disagreement:** - This is very likely to happen. As the target users are from a governmental agency, it is very likely that they will not and should not use their sensitive data such as NRIC to test a new application that is introduced. - It causes major inconvenience in that situation, as mentioned before, they would have to keep testing new NRICs, until one is valid.

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