Sync upload error

[tomdoo]

Make sure you are running the latest version of jotta-cli before reporting an issue.

jotta-cli release (jotta-cli version):

---

jottad executable : /usr/bin/jottad jottad appdata : /root/.jottad jottad logfile : /root/.jottad/jottabackup.log jottad version : 0.10.44290 jotta-cli version : 0.10.44290

Description of problem: I have several files that always fail when sync is uploading. I cannot find the specific logfile. jottad service is running as root.

Expected: Upload or log the error in a known file.

jotta-cli status (jotta-cli status):

-------------
 Sync      :
------------------------------------------------------------------------------
   Path      : /mnt/backup/sync
   Files     : 24163 (175.67GiB)
   Mode      : listening to events
   Status    : syncing now...
------------------------------------------------------------------------------
 No folders added to backup yet
------------------------------------------------------------------------------
OK

Relevant logs for the issue (~/.jottad/jottabackup.log or /var/lib/jotta/jottabackup.log )

pi@raspberrypi:~ $ sudo tail -f -n 300 /root/.jottad/jottabackup.log | grep "13:34:0"                                             pid:343 2021/05/29 13:34:06 Error uploading                      pid:343 2021/05/29 13:34:06 Error uploading file                 pid:343 2021/05/29 13:34:06 Removed group sync-uploads           pid:343 2021/05/29 13:34:06  * performed updates                 pid:343 2021/05/29 13:34:06 Error syncing download/upload group failed: sync.uploadFile: 
pid:343 2021/05/29 13:34:06 sync.full.error download/upload group failed: sync.uploadFile: 
pid:343 2021/05/29 13:34:06 check logfile for details...         pid:343 2021/05/29 13:34:06 jottad.sync.upload-diagnostics => error already reported once (download/upload group failed: sync.uploadFile: 
pid:343 2021/05/29 13:34:06 sleeping 30s before restarting

Traceback

Additional info: If necessary I can send one of the files

[Kimbsen]

Hi.

It seems some files are not being received correctly by the server. I've not been able to determine why yet. I think we should continue this using our normal support channel. If you send an email to support@jottacloud.com and reference this issue i'll get back to you there.

[larsvinc]

@tomdoo : Hey, does this mean that you have sync-folder working for the jotta-cli? I have installed version 0.11.44593 and cannot find any command "jotta-cli sync" or anywhere to set my sync folder??