Create a feedback mechanism on each AIP/DIP for consumers to communicate issues with the archive

keeps / roda

RODA - Repository of Authentic Digital Objects

https://www.roda-community.org/

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Create a feedback mechanism on each AIP/DIP for consumers to communicate issues with the archive #105

Open jmaferreira opened 8 years ago

jmaferreira commented 8 years ago

The feedback mechanism could be as easy as sending an email. Cooler would be that the email would create a ticket on a ticketing system. That would be a great evidence of treating consumer feedback.

hsilva-keep commented 7 years ago

After having risk management implemented in RODA, a simple "like/dislike" button in each AIP/Representation/FIle/etc. that creates a riks incidence for a pre-defined risk would do the job.