[Android] Sender-Id Mismatch issue

[Ibrar-Younas]

Checklist

• [X] I have read the contributing guidelines
• [ ] I have determined whether this bug is also reproducible in a vanilla project, such as the example app in this repository.
• [ ] If possible, I've reproduced the issue using the master branch or latest release of this package.
• [X] This issue hasn't been addressed in an existing issue or pull request

Description

Your sender ID does not match the sender ID for this push token. Verify that you are using the correct package name under your account's Android Push Notification settings.

Expected behavior

When I send notification from the klaviyo campaign dashboard then it will be broadcasted to the selected audience

Actual behavior

When I send notification from the klaviyo campaign dashboard then it will show error Your sender ID does not match the sender ID for this push token. Verify that you are using the correct package name under your account's Android Push Notification settings.

Steps to reproduce

1- Create campaign on klaviyo
2- Select the audience list
3- Add some description for the notification
4- Click on Send Preview and add the push token get from the firebase
5- klaviyo shows error "Your sender ID does not match the sender ID for this push token. Verify that you are using the correct package name under your account's Android Push Notification settings."

The Klaviyo React Native SDK version information

'0.4.2'

Environment Description

Run react native klaviyo SDK on android, android OS version 10

[Ibrar-Younas]

@ajaysubra kindly check this issue, I need your assistance on it. Not able to find any solution. There is no option in klaviyo dashboard to set the senderId for the android push notifications. When I send notification from firebase they work fine. But from klaviyo they give sender Id issue.

[ajaysubra]

Hey @Ibrar-Younas, This is an error reported from FCM when we try to send a push message to this token using the service account file configured in your Klaviyo account settings. Please check that the service account key you’ve configured here corresponds to the app you are trying to send a notification to. Here's our help docs on how to correctly set this up. Good luck!