Cannot login

[Acromion1754]

hi, installed but I cannot login. here's my log: 2021-05-17 15:57:38.027 T:4735 INFO : plugin.audio.spotify --> b'retrieving token...' 2021-05-17 15:57:38.032 T:4735 INFO : plugin.audio.spotify --> b'Retrieving auth token....' 2021-05-17 15:57:38.076 T:4735 INFO : plugin.audio.spotify --> b'request_token_spotty stdout: b"thread \'main\' panicked at \'called Option::unwrap() on a None value\', libcore/option.rs:355:21\nnote: Run with RUST_BACKTRACE=1 for a backtrace.\n"' 2021-05-17 15:57:43.115 T:4735 INFO : plugin.audio.spotify --> b"request_token_spotty stdout: b''" 2021-05-17 15:57:43.116 T:4735 INFO : plugin.audio.spotify --> b"Couldn't request authentication token. Username/password error ? If you're using a facebook account with Spotify, make sure to generate a device account/password in the Spotify accountdetails." 2021-05-17 15:57:48.123 T:4735 INFO : plugin.audio.spotify --> b'retrieving token...' 2021-05-17 15:57:48.127 T:4735 INFO : plugin.audio.spotify --> b'Retrieving auth token....' 2021-05-17 15:57:48.173 T:4735 INFO : plugin.audio.spotify --> b'request_token_spotty stdout: b"thread \'main\' panicked at \'called Option::unwrap() on a None value\', libcore/option.rs:355:21\nnote: Run with RUST_BACKTRACE=1 for a backtrace.\n"'

[mxkle]

hi,

i have the same problem at the moment. i double checked my credentials so i am sure they are correct. here is a part of the kodi.log file:

2022-09-27 17:03:51.042 T:5920     INFO <general>: plugin.audio.spotify --> b'Retrieving auth token....'
2022-09-27 17:03:51.142 T:5920     INFO <general>: plugin.audio.spotify --> b'request_token_spotty stdout: b"thread \'main\' panicked at \'called `Option::unwrap()` on a `None` value\', src/libcore/option.rs:345:
21\\nnote: Run with `RUST_BACKTRACE=1` environment variable to display a backtrace.\\n"'
2022-09-27 17:03:51.143 T:5920    DEBUG <CAddonSettings[plugin.audio.spotify]>: trying to load setting definitions from old format...
2022-09-27 17:03:56.144 T:6156    ERROR <general>: Exception in thread
2022-09-27 17:03:56.144 T:6156    ERROR <general>: Thread-30 (kill_on_timeout)
2022-09-27 17:03:56.144 T:6156    ERROR <general>: :

2022-09-27 17:03:56.144 T:6156    ERROR <general>: Traceback (most recent call last):

2022-09-27 17:03:56.144 T:6156    ERROR <general>:   File "/usr/lib/python3.10/threading.py", line 1016, in _bootstrap_inner

2022-09-27 17:03:56.145 T:6156    ERROR <general>:
2022-09-27 17:03:56.145 T:6156    ERROR <general>: self.run()
2022-09-27 17:03:56.145 T:6156    ERROR <general>:

2022-09-27 17:03:56.145 T:6156    ERROR <general>:   File "/usr/lib/python3.10/threading.py", line 953, in run

2022-09-27 17:03:56.146 T:6156    ERROR <general>:
2022-09-27 17:03:56.146 T:6156    ERROR <general>: self._target(*self._args, **self._kwargs)
2022-09-27 17:03:56.146 T:6156    ERROR <general>:

2022-09-27 17:03:56.146 T:6156    ERROR <general>:   File "/var/lib/kodi/.kodi/addons/plugin.audio.spotify/resources/lib/utils.py", line 107, in kill_on_timeout

2022-09-27 17:03:56.146 T:6156    ERROR <general>:
2022-09-27 17:03:56.146 T:6156    ERROR <general>: proc.kill()
2022-09-27 17:03:56.146 T:6156    ERROR <general>:

2022-09-27 17:03:56.146 T:6156    ERROR <general>: AttributeError
2022-09-27 17:03:56.146 T:6156    ERROR <general>: :
2022-09-27 17:03:56.146 T:6156    ERROR <general>: 'Spotty' object has no attribute 'kill'
2022-09-27 17:03:56.146 T:6156    ERROR <general>:

2022-09-27 17:03:56.146 T:6156    DEBUG <general>: .
2022-09-27 17:04:00.730 T:5886    DEBUG <general>: Skipped 1 duplicate messages..
2022-09-27 17:04:00.730 T:5886    DEBUG <general>: Sink changed
2022-09-27 17:04:01.228 T:5920     INFO <general>: plugin.audio.spotify --> b'request_token_spotty stdout: b\'thread \\\'main\\\' panicked at \\\'called `Result::unwrap()` on an `Err` value: Custom { kind: Other, error: StringError("failed to lookup address information: Try again") }\\\', src/libcore/result.rs:997:5\\nnote: Run with `RUST_BACKTRACE=1` environment variable to display a backtrace.\\n\''
2022-09-27 17:04:01.228 T:5920     INFO <general>: plugin.audio.spotify --> b"Couldn't request authentication token. Username/password error ? If you're using a facebook account with Spotify, make sure to generate a device account/password in the Spotify accountdetails."
2022-09-27 17:04:01.229 T:6166     INFO <general>: plugin.audio.spotify --> b'Start Spotify Connect Daemon'
2022-09-27 17:04:01.229 T:6166     INFO <general>: plugin.audio.spotify --> b'trying AP Port 443'

i also tried to use the spotify username instead of my email, but no luck with that. also its a standalone account, no facebook.

i am using arch linux, kodi version 19.4.0

any help appreciated :)

[vguttmann]

Do you have Librespot installed/active as well? For me, while I had Librespot installed and active, Spotify would refuse to even launch.

[mxkle]

I had spotifyd installed from the AUR. I removed it now for testing purposes but it didnt change anything. Same error as before.

[salvq]

Same issue here, 100% sure credential are fine but not able to login, see https://github.com/ldsz/plugin.audio.spotify/issues/22

[vguttmann]

@salvq Do you have Librespot installed and activated?

[salvq]

No, I do not have enabled or even installed, I am using CoreELEC 19.4

I can verify and debug spotify by running command spotty-hf from SSH but not sure about the right parameters and verbose.

Can you help here ?

Thanks

EDIT: I was able to get the plugin working by installing Librespot, run the librespot then disable it and then enable plugin.audio.spotify but still time to time I am getting error window about credential.

[bratekarate]

Is it true that spotify premium is required as indicated here?

If yes, this information should definitely be included in this issue and also in the README.md. It's quite frustrating otherwise, as this is a vital part that MUST be documented!