Crash on Zendesk initialization ANDROID

[dheeyi]

...... buildToolsVersion = "30.0.2" minSdkVersion = 23 compileSdkVersion = 33 targetSdkVersion = 31 ndkVersion = "21.4.7075529" googlePlayServicesAuthVersion = "16.0.1" firebaseMessagingVersion = "21.1.0" androidXAnnotation = "1.1.0" androidXBrowser = "1.0.0" kotlin_version = "1.5.0" androidXCore = "1.5.0" } repositories {

    maven { url 'https://maven.fabric.io/public' }
    google()
    jcenter()
    mavenCentral()

}
dependencies {
    classpath('com.android.tools.build:gradle:7.2.0')

...........

I have this issue:

Caused by: android.view.InflateException: Binary XML file line #2 in com.ns412.naturallyslim.debug:layout/zma_screen_conversation: Binary XML file line #2 in com.ns412.naturallyslim.debug:layout/zma_screen_conversation: Error inflating class zendesk.messaging.android.internal.conversationscreen.ConversationScreenView Caused by: android.view.InflateException: Binary XML file line #2 in com.ns412.naturallyslim.debug:layout/zma_screen_conversation: Error inflating class zendesk.messaging.android.internal.conversationscreen.ConversationScreenView Caused by: java.lang.reflect.InvocationTargetException at java.lang.reflect.Constructor.newInstance0(Native Method) at java.lang.reflect.Constructor.newInstance(Constructor.java:343) at android.view.LayoutInflater.createView(LayoutInflater.java:852) at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:1004) at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:959) at android.view.LayoutInflater.inflate(LayoutInflater.java:657) at android.view.LayoutInflater.inflate(LayoutInflater.java:532) at android.view.LayoutInflater.inflate(LayoutInflater.java:479) at androidx.appcompat.app.AppCompatDelegateImpl.setContentView(AppCompatDelegateImpl.java:699) at androidx.appcompat.app.AppCompatActivity.setContentView(AppCompatActivity.java:195) at zendesk.messaging.android.internal.conversationscreen.ConversationActivity.onCreate(ConversationActivity.kt:113) at android.app.Activity.performCreate(Activity.java:8000) at android.app.Activity.performCreate(Activity.java:7984) at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1309) at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3422) at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3601) at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85) at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135) at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2066) at android.os.Handler.dispatchMessage(Handler.java:106) at android.os.Looper.loop(Looper.java:223) at android.app.ActivityThread.main(ActivityThread.java:7656) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947) E/AndroidRuntime: Caused by: java.lang.NoSuchMethodError: No direct method (Landroid/content/Context;)V in class Lcoil/decode/ImageDecoderDecoder; or its super classes (declaration of 'coil.decode.ImageDecoderDecoder' appears in /data/app/~~9UxvNDhBcJ9_TW0VDz_Z4Q==/com.ns412.naturallyslim.debug-wKT6rh4awd-N09DDRSbQVQ==/base.apk!classes6.dex) at zendesk.ui.android.internal.ImageLoaderFactory.getImageLoader$zendesk_ui_ui_android(ImageLoaderFactory.kt:71) at zendesk.ui.android.conversation.header.ConversationHeaderView.render(ConversationHeaderView.kt:85) at zendesk.messaging.android.internal.conversationscreen.ConversationScreenView.render(ConversationScreenView.kt:169) at zendesk.messaging.android.internal.conversationscreen.ConversationScreenView.(ConversationScreenView.kt:161) at zendesk.messaging.android.internal.conversationscreen.ConversationScreenView.(ConversationScreenView.kt:42) at zendesk.messaging.android.internal.conversationscreen.ConversationScreenView.(Unknown Source:11) ... 26 more

[leegeunhyeok]

Is this an issue that happens all the time?

same issue was reported at Zendesk community now. but this issue not reproduced in my environment.

can you share project(or demo) that has this issue?

[nfquispe]

I think the solution is increased the version of this zendesk.messaging:messaging-android to 2.8.0

The patch would be the following

`diff --git a/node_modules/@flashcoffee/react-native-zendesk-messaging/android/build.gradle b/node_modules/@flashcoffee/react-native-zendesk-messaging/android/build.gradle index 2efb5c0..4639c86 100644 --- a/node_modules/@flashcoffee/react-native-zendesk-messaging/android/build.gradle +++ b/node_modules/@flashcoffee/react-native-zendesk-messaging/android/build.gradle @@ -59,5 +59,5 @@ repositories { dependencies { //noinspection GradleDynamicVersion implementation "com.facebook.react:react-native:+" // From node_modules

• implementation "zendesk.messaging:messaging-android:2.5.0"
• implementation "zendesk.messaging:messaging-android:2.8.0" }`

[dheeyi]

@nfquispe Works for me, thanks a lot

[leegeunhyeok]

@nfquispe it seems like you installed another package.

this repository is for react-native-zendesk-messaging package, not a @flashcoffee/react-native-zendesk-messaging. please check it. (not same build.gradle)

@dheeyi if you installed correct package, you can change SDK version like this. (docs: https://github.com/leegeunhyeok/react-native-zendesk-messaging/blob/master/docs/getting-started.md#android)

// Your root build.gradle
buildscript {
  ext {
    ...
    zendeskSdkVersion = "2.8.0" // default version is "2.3.0"
  }
}

by the way, always using latest version(as of 2023.03.30: 2.8.1) of SDK in ios now, but android doesn't (version fixed by default 2.3.0). I think need to bump up default version of android SDK, because latest version of sdks are has many changes and fixes(maybe this issue fixed too).

[ajiehatajie]

Any Update for this issue ?

zendeskSdkVersion = "2.11.0"

[leegeunhyeok]

https://github.com/leegeunhyeok/react-native-zendesk-messaging/pull/10 was merged.

release as 0.1.1 soon with some fixes.

[leegeunhyeok]

https://github.com/leegeunhyeok/react-native-zendesk-messaging/releases/tag/v0.1.1 released.

Default SDK version was bumped up

• iOS: 2.8.0 (Before: latest - depend on install date)
• Android: 2.8.0 (Before: 2.3.0)

If you want change SDK version, follow Overriding SDK versions in docs. thanks :)