leerssej / google-refine

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unable to connect #142

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. download Refine-1.1-r878.zip from 
http://code.google.com/p/google-refine/wiki/Downloads?tm=2
2. run "gridworks.exe" because "Refine.exe" not present among unzipped files
3. waits a long time trying to connect to the server at 165.135.222.96
4. Gridworks starts, but when I try to create a new project, returns webpage 
"unable to connect" to server at 165.135.222.96

What is the expected output? What do you see instead?
Expect to load the csv file

What version of the product are you using? On what operating system?
Refine-1.1-r878 on Firefox/Windows XP

Please provide any additional information below.
It's my first time trying to run this program.  I am working behind my 
organization's firewall.  Using Firefox I can access the web. I've tried 
running Refine/Gridworks several times, and gotten the same error.

Original issue reported on code.google.com by galbith...@galbithink.org on 28 Sep 2010 at 6:27

GoogleCodeExporter commented 9 years ago
Since your running Refine on XP behind corporate firewall.  Try to run 
Refine.bat /i 127.0.0.1 

Original comment by thadguidry on 28 Sep 2010 at 6:50

GoogleCodeExporter commented 9 years ago
Thanks for the response.  Just for clarification, I'm running gridworks, not 
refine.  This is confusing, because I went to 
http://code.google.com/p/google-refine/wiki/Downloads?tm=2, downloaded and 
unzipped from a link labeled "Refine-1.1-r878.zip", and I got a bunch of files 
named gridworks.  So I have gridworks.exe and gridworks.bat, not refine.exe and 
refine.bat  Is this the problem?

I tried to run "gridworks.bat /i 127.0.0.1". I got the error "You must set 
JAVA_Home to point at your Java Development Kit installation."  As far as I 
know, I don't have any Java Development Kit installation.

Original comment by galbith...@galbithink.org on 28 Sep 2010 at 7:12

GoogleCodeExporter commented 9 years ago
Google Refine used to be called Freebase Gridworks which is why there are still 
inconsistencies around with the various names. Please excuse our mess while we 
transition it.

Also Google Refine needs Java installed in your machine in order to work. Do 
you have a Java virtual machine installed on your computer?

Original comment by stefa...@google.com on 28 Sep 2010 at 7:35

GoogleCodeExporter commented 9 years ago
Yup, version 6, update 21 ((build 1.6.0_21-b07).  If I click on gridworks.exe, 
the browser window "Freebase Gridworks" forms and the message on the bottom 
status bar of Firefox is "waiting for 165.135.222.96"  After a few minutes this 
call times out and Gridworks starts. So I get a browser page "Welcome to 
Gridworks"  Then I browse for a simple csv file on my computer, type in a 
project name, and click on "create project".  This returns a Firefox error page 
("problem loading page"), "Unable to connect Firefox can't establish a 
connection to the server at 165.135.222.96."  I tried a whois on 165.135.222.96 
and it seems to have no entry. 

Original comment by galbith...@galbithink.org on 28 Sep 2010 at 7:47

GoogleCodeExporter commented 9 years ago
Hmm... I'm wondering if you have a proxy connection setup in your Firefox 
preferences ? Can you download and try Google Chrome, or perhaps double-check 
your Firefox preferences ?  Normally, Refine (Gridworks) will start up and 
default to 127.0.0.1 automatically.  So, simply typing in your Firefox address 
bar 127.0.0.1:3333 should get you to the start page.  You can override the 
setting with the /i parameter at the command line like> refine /i 127.0.0.1 and 
that should bind it to your local Win XP computer/host.  It appears that your 
able to at least see the start page come up after a quick wait and able to try 
to select your csv file, so things are working correctly behind the scenes.  
What is the URL in your address bar that shows once your able to select a file, 
I wonder ?  Is it 127.0.0.1:3333 ?  or something else ?

Original comment by thadguidry on 28 Sep 2010 at 9:22

GoogleCodeExporter commented 9 years ago
I switched my Firefox options/advanced/network/connection/settings from "use 
system proxy settings" to "auto-detect proxy settings for this network" and 
Gridworks ran!  Just for reference, when it was failing, I was getting URL 
"http://127.0.0.1:3333/" in the address bar.  

Thanks a lot for the help. I look forward to using Refine/Gridworks.

Original comment by galbith...@galbithink.org on 29 Sep 2010 at 1:14

GoogleCodeExporter commented 9 years ago
Awesome - Thanks for the feedback, I'll now close this issue.

Original comment by iainsproat on 29 Sep 2010 at 1:18

GoogleCodeExporter commented 9 years ago
Glad to hear it's working.  What URL are you getting now that it is working?  
127.0.0.1 is the loopback address, so should (I would have thought) bypass any 
proxy since it's always going to be on your local system.

Original comment by tfmorris on 29 Sep 2010 at 2:52

GoogleCodeExporter commented 9 years ago
Now that it's working, I'm getting the same URL, http://127.0.0.1:3333/

Original comment by galbith...@galbithink.org on 30 Sep 2010 at 1:15