search

linuxmint / cinnamon

A Linux desktop featuring a traditional layout, built from modern technology and introducing brand new innovative features.
GNU General Public License v2.0
4.58k stars 745 forks source link

Linux Kernal update of Sept. 12, 2024 borked my machine #12389

Closed Kenarik closed 2 months ago

Kenarik commented 2 months ago

Distribution

Mint XFCE 21.3

Package version

IDK and can't look it up, but the latest released today

Graphics hardware in use

No response

Frequency

Always

Bug description

I updated, foolishly upon reflection, the Linux kernal. This is what I see 20240912_213450

Steps to reproduce

Download the kernal update from the update manager sent out today (Sept. 12, 2024). I have tried all of the options on screen and either it does nothing, shuts down my computer without doing anything, or I see the below rn_image_picker_lib_temp_9037eb00-f53f-4e7b-9bbc-a78ba58e1530

Expected behavior

I expected it to reboot as normal.

Additional information

My computer is a former Chromebook. Until today it has ZERO issues with Mint XFCE 21.3 I am not tech savvy with Mint yet as I am new to it. I thought I was doing what I needed to do and then it borked my machine.

leigh123linux commented 2 months ago

Report your issue against the kernel at ubuntu bug tracker.

Kenarik commented 2 months ago

Way to help a NEWBIE! I don't know where to report this issue and you could have at least out a link!

leigh123linux commented 2 months ago

Try reading https://wiki.ubuntu.com/Kernel/Bugs

If you want help, use the forum.

https://forums.linuxmint.com/

mtwebster commented 2 months ago

You can boot a previous kernel, if one is installed, by holding shift when restarting. This will bring up the 'GRUB' menu, you can select 'Advanced options...' and pick a different kernel to load. You'll have to do this every time you boot, until you fix the issue with your new version.

Kenarik commented 2 months ago

I have tried that, but I think the update screwed with everything. Everything I have tried results in either the computer doing nothing (and by nothing I let it sit for half an hour with no screen changes), shutting the computer down or giving me the warning I posted in the second image.

I think at this point I will just have to reinstall from a fresh copy, which makes me disheartened.