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livechat / chat-window-android

LiveChat mobile chat window for Android
https://developers.livechatinc.com/mobile/android/
MIT License
23 stars 28 forks source link

Losing session when minimize the live chat window #8

Closed HunkD closed 5 years ago

HunkD commented 6 years ago

Hi, I'm using ChatWindowActivity to present chat window. When press minimize button on Chat window, and back to ChatWindowActivity, it will lose the conversation at last time. Could you please share the knowledge that how live chat maintain the session, and bring it back from last time in sdk code？

rickymohan commented 5 years ago

Did u manage to find a workaround this

HunkD commented 5 years ago

@rickymohan no, I didn't. Our company chooses another service provider.

rickymohan commented 5 years ago

Thanks @HunkD for the reply, we ended up doing the same ..we finally used Intercom

nomyzs commented 5 years ago

Hello @HunkD and @rickymohan Sorry for lack of support on android chat widget so far. We are trying to improve on that nowadays. However, in the meantime, we indeed found that issue you faced and fixed that with v2.0.4 version.

Thank you for reporting that. Don't hesitate to try LiveChat once more :)