No video on 1 or two of each season transferred issue

[NCRobino]

Hello, So I have a few shows I subscribed to transfer and auto add to Apple TV Library. All episodes 1-9 transferred and only 2 do not have video. I deleted those files, reinitiated the transfer and encode... and all of these same episodes remain with no video, only audio. Any advice?

[NCRobino]

One of the episodes shows video but it's a freeze frame of something for the entire episode. And upon deleting and redoing it, it's the exact same screen freeze frame on it.

[mackworth]

If you can set the debug log to Detail , rerun a show and post the log, that'll help me figure out what's wrong. My guess is a corrupted source file, but happy to look.

[NCRobino]

Gotcha, I’ll give it another go for ya then as soon as I can

Rob

On Nov 16, 2021, at 4:18 PM, Hugh Mackworth @.***> wrote:

 If you can set the debug log to Detail , rerun a show and post the log, that'll help me figure out what's wrong. My guess is a corrupted source file, but happy to look.

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[NCRobino]

How do I change to Detail?

On Nov 16, 2021, at 4:18 PM, Hugh Mackworth @.***> wrote:

If you can set the debug log to Detail , rerun a show and post the log, that'll help me figure out what's wrong. My guess is a corrupted source file, but happy to look.

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[NCRobino]

Nevermind found it, processing now.

On Nov 16, 2021, at 4:18 PM, Hugh Mackworth @.***> wrote:

If you can set the debug log to Detail , rerun a show and post the log, that'll help me figure out what's wrong. My guess is a corrupted source file, but happy to look.

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[mackworth]

Be sure to post the log on the site; email attachments are stripped off.

[NCRobino]

com.cTiVo.cTiVo 2021-11-18--20-01-10-272.log

[NCRobino]

There you go, let me know if that didn't work as you need it. Attempted again after upgrading Mac to Monterey, good news, that does indeed not affect cTiVo's performance... but it also didn't fix this issue, those two episodes are fine on Tivo, but remain black, no video, audio only once transcoded and transferred to Apple TV Library. Also checking files via VLC, they play the same there. Thanks for any help

[NCRobino]

Hi again, any insight to the logs I posted?

Rob

On Nov 18, 2021, at 2:19 PM, Hugh Mackworth @.***> wrote:

 Be sure to post the log on the site; email attachments are stripped off.

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[mackworth]

Sorry, I've been knee deep in compiler settings and build scripts.

So, that sounds like the video is glitchy coming from TiVo, which is a known problem. I would suggest trying again with another encoder. Handbrake (HB 1080p for instance), will probably show the same symptom, but is worth trying. The other scenario is to just download the file w/o encoding using Decrypt MP4, which will just copy the MP4 bits from TiVo into a file. If that file is also corrupted, there's nothing to be done.

[NCRobino]

Gotcha, how do I get the unencoded .tivo file to try that with handbrake?

In my past experience I couldn’t get handbrake to convert from .tivo to mp4, is that possible?

On Nov 23, 2021, at 5:21 PM, Hugh Mackworth @.***> wrote:

Sorry, I've been knee deep in compiler settings and build scripts.

So, that sounds like the video is glitchy coming from TiVo, which is a known problem. I would suggest trying again with another encoder. Handbrake (HB 1080p for instance), will probably show the same symptom, but is worth trying. The other scenario is to just download the file w/o encoding using Decrypt MP4, which will just copy the MP4 bits from TiVo into a file. If that file is also corrupted, there's nothing to be done.

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[mackworth]

Sorry, I mean just use HB encoder inside of cTiVo. Go to Edit>Edit Formats. Select HB 1080p from the pulldown, and enable "Show in user interface", then Save, Done, and select HB1080p from Format pulldown in upper right. Yes, it saves to MP4.

HB can't handle raw .tivo files as they are encrypted. If you really do want to use HB GUI, then use Decrypted TiVo Show format, which doesn't change the file at all beyond decrypting it. You should then be able to load that file (.ts or .mpg) into Handbrake's program.

[NCRobino]

Got it, working it now, thanks for the detailed info! BTW, is there a place I can donate to your efforts? I am very thankful for this program to save some programs I’ve had on there for years that I needed off but the old TiVo program I had was long dead from TiVo.

So thank you!

On Nov 23, 2021, at 5:50 PM, Hugh Mackworth @.***> wrote:

Sorry, I mean just use HB encoder inside of cTiVo. Go to Edit>Edit Formats. Select HB 1080p from the pulldown, and enable "Show in user interface", then Save, Done, and select HB1080p from Format pulldown in upper right. Yes, it saves to MP4.

HB can't handle raw .tivo files as they are encrypted. If you really do want to use HB GUI, then use Decrypted TiVo Show format, which doesn't change the file at all beyond decrypting it. You should then be able to load that file (.ts or .mpg) into Handbrake's program.

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[mackworth]

Nope, thanks. Just a hobby, at least until TiVo DVRs are "dead from TiVo"

[NCRobino]

Well a huge THANK YOU!!!

Rob

On Nov 23, 2021, at 6:05 PM, Hugh Mackworth @.***> wrote:

 Nope, thanks. Just a hobby, at least until TiVo DVRs are "dead from TiVo"

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[mackworth]

Another thing to try: use the TiVo UI to pull the shows with glitches to a different TiVo, and try cTiVo from there. Let me know if any of these things actually work.

[NCRobino]

Will do. I only have one TiVo, the other 3 are minis so I can’t move them sadly.

I’ll keep ya posted

Rob

On Nov 23, 2021, at 7:48 PM, Hugh Mackworth @.***> wrote:

 Another thing to try: use the TiVo UI to pull the shows with glitches to a different TiVo, and try cTiVo from there. Let me know if any of these things actually work.

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[NCRobino]

Hey Hugh,

All failed. Same result, audio no video. Tried default, 1080p and HB 1080p, source is 720p.

Any other steps I can take that you can think of? I’ll try again on Friday after the holiday.

Happy Thanksgiving!

On Nov 23, 2021, at 9:13 PM, Rob Augino @.***> wrote:

Will do. I only have one TiVo, the other 3 are minis so I can’t move them sadly.

I’ll keep ya posted

Rob

On Nov 23, 2021, at 7:48 PM, Hugh Mackworth @.***> wrote:



Another thing to try: use the TiVo UI to pull the shows with glitches to a different TiVo, and try cTiVo from there. Let me know if any of these things actually work.

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[mackworth]

So, in my beta testing, I've found I have a file that does the same thing. I even downloaded it with no re-encoding (Decrypted TiVo Show Format) which can't be played with Quicktime player or TV, but can be with VLC. It also was corrupted.

Only remaining suggestion I have is to try PyTiVo Desktop. It has an algorithm that retries slower and slower on failures to try and recover bad files. I tried it and it didn't succeed, but your mileage may vary.

[NCRobino]

Gotcha, so weird that it plays fine on the tivo itself, yet is somehow corrupted.

I’ll give this link a try, stay tuned

On Nov 28, 2021, at 4:42 PM, Hugh Mackworth @.***> wrote:

So, in my beta testing, I've found I have a file that does the same thing. I even downloaded it with no re-encoding (Decrypted TiVo Show Format) which can't be played with Quicktime player or TV, but can be with VLC. It also was corrupted.

Only remaining suggestion I have is to try PyTiVo Desktop https://www.pytivodesktop.com/. It has an algorithm that retries slower and slower on failures to try and recover bad files. I tried it and it didn't succeed, but your mileage may vary.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/mackworth/cTiVo/issues/467#issuecomment-981166178, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWQJYQS2XQNHUU7HBFFXHATUOKV5XANCNFSM5IFK6CVQ. Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

[NCRobino]

Hmmmm.. well I cannot get this program to find my tivos for some reason, so I am kind of stuck here for now… any suggestions are welcome to troubleshoot, but I’ll ask the maker for that program.

Thx again

On Nov 28, 2021, at 4:42 PM, Hugh Mackworth @.***> wrote:

So, in my beta testing, I've found I have a file that does the same thing. I even downloaded it with no re-encoding (Decrypted TiVo Show Format) which can't be played with Quicktime player or TV, but can be with VLC. It also was corrupted.

Only remaining suggestion I have is to try PyTiVo Desktop https://www.pytivodesktop.com/. It has an algorithm that retries slower and slower on failures to try and recover bad files. I tried it and it didn't succeed, but your mileage may vary.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/mackworth/cTiVo/issues/467#issuecomment-981166178, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWQJYQS2XQNHUU7HBFFXHATUOKV5XANCNFSM5IFK6CVQ. Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

[NCRobino]

Finally got the py program working. Trying it now, wish me luck , I’ll let you know how it goes

On Nov 28, 2021, at 4:42 PM, Hugh Mackworth @.***> wrote:

So, in my beta testing, I've found I have a file that does the same thing. I even downloaded it with no re-encoding (Decrypted TiVo Show Format) which can't be played with Quicktime player or TV, but can be with VLC. It also was corrupted.

Only remaining suggestion I have is to try PyTiVo Desktop https://www.pytivodesktop.com/. It has an algorithm that retries slower and slower on failures to try and recover bad files. I tried it and it didn't succeed, but your mileage may vary.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/mackworth/cTiVo/issues/467#issuecomment-981166178, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWQJYQS2XQNHUU7HBFFXHATUOKV5XANCNFSM5IFK6CVQ. Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

[mackworth]

any progress? Did pyTivo's algorithm help?

[NCRobino]

Nope. Nothing ever helped sadly, the two files play on TiVo but not on the transfers. I kept the shows in hopes of figuring it out so if ya have any other idea let me know!

Rob

On Jun 8, 2022, at 11:48 PM, Hugh Mackworth @.***> wrote:

 any progress? Did pyTivo's algorithm help?

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[mackworth]

So, closing this as TiVo's never gonna fix it...

[NCRobino]

Such a bummer.  Thanks for letting me know. RobOn Mar 9, 2023, at 5:10 PM, Hugh Mackworth @.***> wrote: So, closing this as TiVo's never gonna fix it...

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