Some of our divers experience problems with the map not loading; It has been more than a week since this issue happened.
We received these logs
loading style failed:
failed to connect to api.mapbox.com/64:ff9b::6c9d:ba (port 443) from /2a01:598:d836:8399:1:0:bde5:27a2 (port 42262) after 10000ms';
Failed to load tile
15/17078/10834=>15 for source composite: failed to connect to api.mapbox.com/108.157.0.186 (port 443) from /192.0.0.4 (port 55196) after 10000ms';
I don't have steps to reproduce the issue, but the drivers still experience the problem.
Actual behavior
Sometimes when starting the app or restarting it, the map is not loaded; it displays a white screen; please see the attached pictures.
Sometimes it will work for a few minutes If changing the internet connection between Wi-Fi and mobile data.
Some of our divers experience problems with the map not loading; It has been more than a week since this issue happened.
We received these logs
Android API: 11 Mapbox Navigation SDK version:1.6.2
Steps to trigger behavior
I don't have steps to reproduce the issue, but the drivers still experience the problem.
Actual behavior
Sometimes when starting the app or restarting it, the map is not loaded; it displays a white screen; please see the attached pictures. Sometimes it will work for a few minutes If changing the internet connection between Wi-Fi and mobile data.