Device Viomi SE unavailable or token incorrect

marotoweb / home-assistant-vacuum-viomise

Hacky Home assistant support for Viomi SE (V-RVCLM21A)

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Device Viomi SE unavailable or token incorrect #20

Open brafaelsilva opened 2 years ago

brafaelsilva commented 2 years ago

Hello,

I'm unable to use my Viomi SE. I'm always getting: "Device Viomi SE unavailable or token incorrect: Unable to discover the device 192.xxx.xxx.xxx". The token looks accurate as i've used the python code to extract it and it worked successully.

Could it be related with the firmware version ? My vacuum has: 4.0.9_0017

Thanks, Bruno

marotoweb commented 2 years ago

I tested my Viomi SE with 4.0.9_0017 firmware with v2022.06.26beta in HA 2022.6.7 and work.

Usually this error appears when it is not possible to contact the vacuum cleaner, can you ping the vacuum cleaner's ip from the server where HA runs?