Error when start matrix os

[llangar]

NODE_ENV=dev node index.js Environment Selected: dev Loading… device device Loading… device > gpio +0ms device Loading… device > heartbeat +12ms device Loading… device > maintain +10ms device Loading… device > malos +4ms device Loading… device > network +2ms device Loading… device > port +135ms device Loading… device > sensor +3ms device Loading… device > service +3ms device Loading… device > system +5ms device Loading… device > wifi +2ms device Loading… device > driver > accelerometer +4ms device Loading… device > driver > altitude +3ms device Loading… device > driver > detection +4ms device Loading… device > driver > gesture +4ms device Loading… device > driver > gpio +3ms device Loading… device > driver > gyroscope +5ms device Loading… device > driver > humidity +3ms device Loading… device > driver > ir +4ms device Loading… device > driver > led +3ms device Loading… device > driver > magnetometer +7ms device Loading… device > driver > mic +2ms device Loading… device > driver > pressure +11ms device Loading… device > driver > recognition +5ms device Loading… device > driver > temperature +283ms device Loading… device > driver > uv +3ms device Loading… device > driver > voice +3ms device Loading… device > driver > zigbee +6ms device Init Cmds Registered:> 15 accelerometer face demographics palm thumb-up fist pinch gpio gyroscope humidity magnetometer pressure recognition temperature uv +9ms Loading… event matrix Loading… event > app +4ms matrix Loading… event > device +6ms matrix Loading… event > firebase +4ms matrix Loading… event > heartbeat +3ms matrix Loading… event > sensors +3ms matrix Loading… event > server +4ms matrix Loading… event > service +4ms matrix Loading… event > token +4ms matrix Loading… event > util +2ms matrix Loading… event > ves +2ms Loading… service matrix Loading… service > application +7ms matrix Loading… service > auth +341ms matrix Loading… service > component +3ms matrix Loading… service > cypher +2ms matrix Loading… service > firebase +4ms matrix Loading… service > grpc +781ms grpc GRPC:> malos : heartbeat +416ms grpc GRPC:> vision : recognition +99ms grpc GRPC:> vision : recognition_service +72ms grpc GRPC:> vision : vision +28ms grpc GRPC:> vision : vision_service +40ms matrix Loading… service > lifecycle +1ms matrix Loading… service > manager +3ms matrix Loading… service > protobuf +14ms proto malos : driver.proto +6ms proto malos : hal.proto +89ms proto malos : heartbeat.proto +7ms proto malos : zwave_commands.proto +113ms proto vision : recognition.proto +65ms proto vision : recognition_service.proto +1ms proto vision : vision.proto +16ms proto vision : vision_service.proto +12ms matrix Loading… service > stream +23ms matrix Loading… service > token +7ms matrix Loading… service > track +59ms matrix Loading… service > tracking +3ms matrix Loading… service > ves +3ms matrix Loading… service > zeromq +3ms matrix Debug: ,-engine,-Component*,-led,-gatt,-bleno,-bt-characteristic,-hci +56ms matrix ====== config ===vvv +0ms matrix { fakeApp: undefined, matrix path: matrix { root: ‘/home/pi/matrix-os/’, matrix db: matrix { device: ‘/home/pi/matrix-os/db/device.db’, matrix config: ‘/home/pi/matrix-os/db/config.db’, matrix user: ‘/home/pi/matrix-os/db/user.db’, matrix service: ‘/home/pi/matrix-os/db/service.db’, matrix pending: ‘/home/pi/matrix-os/db/pending.db’ }, matrix pendingFiles: ‘/home/pi/matrix-os/public/pending_files’, matrix update: ‘/tmp/matrix-update/’, matrix backup: ‘/tmp/matrix-backup/’, matrix apps: ‘/home/pi/matrix-os/apps’, matrix protos: ‘/home/pi/matrix-os/proto’, matrix splash: ‘public/splash’, matrix appLog: ‘/home/pi/matrix-os/apps/app.log’ }, matrix jwt: { secret: undefined }, matrix version: ‘0.15.0’, matrix local: {}, matrix heartbeatInterval: 10000, matrix spaceLimit: 5000000, matrix splashInterval: 30, matrix sensorRefresh: 2500, matrix sensorSockets: true, matrix socketCheckDelay: 1000, matrix socketRefreshTimeout: 10, matrix registrationUUID: ‘b1a6752152eb4d36e13e357d7c225466’, matrix configurationUUID: ‘b1a6752152eb4d36e13e357d7c225467’, matrix envs: matrix { deviceSecret: ‘d1b5d16afeb91a03fc3ec0d22936bd23df3789ea53a6ec00d7b65aba2d102d53f1a26c7379f96360ed1229b948’, matrix deviceId: ‘dfc4d3b15135’, matrix nodeEnv: ‘dev’ }, matrix components: {}, matrix paths: { root: ‘/home/pi/matrix-os/config’ } } +0ms matrix ENV: dev API: https://dev-api.admobilize.com MXSS: http://dev-mxss.admobilize.com +89ms matrix ENV: dev API: https://dev-api.admobilize.com MXSS: http://dev-mxss.admobilize.com +0ms device device init: heartbeat +147ms device driver init: accelerometer +48ms device driver init: altitude +1ms device driver init: detection +47ms device driver init: gesture +1ms device driver init: gpio +0ms device driver init: gyroscope +1ms device driver init: humidity +0ms device driver init: ir +1ms zeromq [zmq][registerComponent> led +1ms device driver init: led +9ms device driver init: magnetometer +2ms device driver init: mic +1ms device driver init: pressure +1ms device driver init: recognition +33ms device driver init: temperature +1ms device driver init: uv +1ms device driver init: voice +0ms device driver init: zigbee +9ms matrix Loader stopped +2ms Not using device data from db, using MATRIX_DEVICE_ID and MATRIX_DEVICE_SECRET instead! matrix event listener: app +149ms matrix event listener: device +1ms matrix event listener: heartbeat +1ms matrix event listener: sensors +1ms matrix event listener: server +1ms matrix event listener: service +1ms matrix event listener: token +1ms matrix event listener: util +0ms matrix event listener: ves +2ms Starting as device: dfc4d3b15135 sdk Offline setup successful +5ms sdk Checking API server… +6ms sdk secret-> d1b5d16afeb91a03fc3ec0d22936bd23df3789ea53a6ec00d7b65aba2d102d53f1a26c7379f96360ed1229b948 +474ms sdk [post] params: { url: ‘https://dev-api.admobilize.com/v2/device/token’, form: { device_id: ‘dfc4d3b15135’, device_secret: ‘d1b5d16afeb91a03fc3ec0d22936bd23df3789ea53a6ec00d7b65aba2d102d53f1a26c7379f96360ed1229b948’, jwt_token: true }, json: true } +5ms sdk [post] body: { status: ‘error’, status_code: 400, error: ‘Device not found.’ } +329ms sdk Device Error { status: ‘error’, status_code: 400, error: ‘Device not found.’ } +8ms API Error: 400 - Device not found. Unable to setup online MOS, something went wrong (400) (Device Token Retrieval Error) Bad Matrix Initialization Device Token Retrieval Error sdk Loader stopped +7ms sdk Loader stopped +2s sdk DESTROYING +8ms sdk Firebase wasn’t initialized +8ms Cleanup complete…

[gordinh]

This device (device_id) isn't registered. You need to use a registered device. You can register by CLI with matrix register device.

[llangar]

It is correct this device is no longer registered, I had to register another but the result is the same. The Id I have now is d5f9c6fcac6a Thank you anyway

[gordinh]

You are still receiving Device_not_found ? The environment you registered is the same from the environment you are using in MOS?

[llangar]

The environment that I am using is RC same as in matrix-cli or in the phone, I have mxss connection in the application of the telephone but it does not respond to any action does not turn on the LEDs, in version 0.14.1 I worked correctly.

API: https://rc-api.admobilize.com Streaming: https://mxss.admobilize.com Usuario: r.giner@hotmail.es Dispositivo: d5f9c6fcac6a Localización: es Env: rc

[gordinh]

When your MOS is initializing the LEDs turn on?

[llangar]

No, with the previous version when running mos lights on and then shut down until you ran any application. Again thank you very much for replying

[gordinh]

Can you send me your device_secret and then i can test here on my device? You can send to lucas.morais@admobilize.com I will check it now and answer here

[llangar]

I have already sent to you

[AlexandreSi]

Hi, I have the same issue here on my Matrix Voice. I registered my device and tried to run the HelloWorld example or the first green led App but the leds do not answer. I installed the matrix-creator-hal to run the demos and they work. But I am unable to make the apps run on my device. When I saw this post (mos lights are not turned on when initializing either), I tried to run in dev mode and I got the same output. @gordinh were you able to fix the issue of @llangar?