search

matrix-org / dendrite

Dendrite is a second-generation Matrix homeserver written in Go!
https://matrix-org.github.io/dendrite/
Apache License 2.0
5.67k stars 664 forks source link

Cant Register Any New Accounts With "user_id or device_id mismatch" #1744

Closed p0da closed 3 years ago

p0da commented 3 years ago

For some background I'm running dendrite version 3.8 in docker with a traefik instance in front of it terminating ssl. I also have cloudflare in front of traefik proxying requests to it.

The issue I'm facing is whenever I use nheko to attempt to register a new account on my dendrite instance I get an error "user_id or device_id mismatch users: @test:$MY_DOMAIN_NAME - @test:$MY_DOMAIN_NAME, devices: uIzNhBeP - yhxgIZ_M]]". Looking through the source here seems like that error is from a mismatch with the parsed device id and the key's device id.

Thanks for any help.

kegsay commented 3 years ago

This sounds like Nheko is getting confused what its device ID is. If they don't match, this error is returned. Can you try clearing any caches on Nheko and retrying?

p0da commented 3 years ago

Unfortunately it seems like the error persists even after clearing nheko's cache. However I seem to have been able to get it working with element-desktop. I would assume then that this would be considered a issue on nheko's side?

kegsay commented 3 years ago

Indeed, it does seem that way. We do have integration tests to ensure things like we're using the right device ID for this endpoint, and they are passing: https://buildkite.com/matrix-dot-org/dendrite/builds/4468#93c36d97-79ed-42f0-a775-72d6c1715dba/696-1230 so I don't see there's much for us to do here I'm afraid.