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matterhorn-chat / matterhorn

A feature-rich Unix terminal client for the Mattermost chat system
BSD 3-Clause "New" or "Revised" License
1.04k stars 76 forks source link

Invalid RootId parameter and Unable to get the channel member errors #813

Closed setharnold closed 11 months ago

setharnold commented 11 months ago

Hello, yesterday I received some error messages that I don't understand and our mattermost server admins couldn't track down to problems on the server-side:

I got Unable to get the channel member twice: once immediately after trying to send a private message to a coworker, and once in a public channel (perhaps without interaction).

I got Invalid RootId parameter. twice when trying to reply to a thread in a private channel; I believe these happened when sending the reply, not on the C-r.

A few seconds later I was able to send the private message and respond to the thread in the private channel without trouble.

These four errors happened in a span of fifteen minutes; I hadn't seen them in the years before nor in the hours since then.

Thanks

jtdaugherty commented 11 months ago

Hi @setharnold - that's interesting. Those messages are originating from the server. I'm not sure what would cause those, but by your other comments it sounds almost like your server suffered some temporary issue. On the assumption that that's what happened, I'm going to close this but if it happens again -- particularly if it lasts a while -- maybe enable logging and re-open this and provide your log file.

setharnold commented 11 months ago

Sounds good; I also suspect the server more than the client for reasons I can't articulate, but I figured I should be thorough. Thanks!