michaellaunay / alirpunkto

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The form to set or modify the user's e-mail address should include a "confirm e-mail address" field #122

Open SergioArbarviro opened 6 months ago

SergioArbarviro commented 6 months ago

Current situation

The form with which the Candidate sets his/her e-mail address at the start of the process, or the form with which the registered user requests to change his/her e-mail address, are both provided as one field.

This configuration can lead to e-mail addresses being registered that lead nowhere, because the person has made a typographic mistake when typing his/her e-mail address. If this happens, the e-mail link to the person never materialises (and the potential new member is lost, ptentially forever as s/he will blame the infrastructure, not him/herself), or the user loses his/her e-mail connection to the platform, which is essential for a range of interactions with him/her.

Desired situation

The standard means to prevent this from happening is to use a confirm e-mail address field, with the requirement that the e-mail addresses in both e-mail address and confirm e-mail address fields must match.

I hence propose that the forms requesting the user to provide an e-mail address be complemented by a confirm e-mail address field, i.e:

In both cases, this confirm e-mail address field should be pre-filled with the same value as the e-mail address field, namely: