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microsoft / BotBuilder-RealTimeMediaCalling

BotBuilder-RealTimeMediaCalling extends the BotBuilder to enable bots to engage in Skype audio-video calling. It provides real-time, programmable access to the voice, video, and screen sharing streams of a Skype call. The bot is a direct participant in a Skype 1:1 call.
MIT License
76 stars 36 forks source link

Conferencing scenarios #33

Open chthomos opened 6 years ago

chthomos commented 6 years ago

Any idea when using bots in conferencing scenarios will be enabled again?

jstlaurent commented 6 years ago

That would also be something I need for my use case.

ssulzer commented 6 years ago

Hi folks. We do not have an update about this yet.

With the GDPR regulations set to take effect soon in the EU (https://en.wikipedia.org/wiki/General_Data_Protection_Regulation), we cannot re-enable audio/video bots for group calling until we have a solution to ensure users have the right to control whether a bot can see or hear them. The current experience is that any user in a group call can hear and see all other users. But when an audio/video bot joins a group call, it cannot be allowed to observe a user in the call until that user's consent has been obtained.

If you can share the use cases you are thinking about, that would help us in prioritizing this issue.

Thanks, Stephen Sulzer [MSFT]

jstlaurent commented 6 years ago

Thank you for the response, @ssulzer. I appreciate the need for user control over their data, as well as the regulatory environment in which Skype has to operate. It's not a trivial problem to solve, from both a technical as well as a user experience standpoint.

The use case I'm looking to solve is to integrate our service (Luffa) with Skype in the most seamless way possible, by allowing users in a group call to add the Luffa Bot to their conversation. The bot would then capture the audio conversation in our service. Right now, our users have to start a Skype meeting (with the Skype application), then begin the capture using our desktop application, grabbing the audio through the system audio of their system. This excludes our mobile users, and it's not as smooth a flow as we'd like. Skype is a popular tool for remote meetings and we'd like to offer its and our users the best experience possible.

That being said, I appreciate the responsiveness and I'll keep and eye out for any changes to the situation. :-)

duckysan commented 6 years ago

Hello @ssulzer is there any update on this issue, do you know when it will be re-enabled ? We basically have the same use case, to be able to record a group conversation.

ssulzer commented 6 years ago

@duckysan

No update on this yet. It's doubtful it will happen this year, unfortunately.

ssulzer commented 6 years ago

Please note there is a Skype call and group call recording capability being introduced in the Skype Insider Preview [https://www.skype.com/en/insider/], see the annoucement at https://answers.microsoft.com/en-us/skype/forum/skype_insiderms-skype_insnewsms/skype-insider-preview-introducing-call-recording/c21c344f-4a8b-45c2-8d0a-19cb45e0fd73?tm=1521755336834