AppStore Connect two factor auth with trusted phone number is not possible

[evorotnikov]

As part of distribution of iOs build there is a possibility to deploy it directly to AppStore/TestFlight vis store connection.

Currently while creating new connection for AppStore Connect i can't use trusted phone number and i don't have ios device with linked Apple Id, so there are no way to create a store connection.

It will be great to be able use trusted phone number and got two factor auth via sms or phone call.

[amie-wilt]

Maybe we should open a new issue? Seems like bad practice but maybe it would get someone's attention. At least if someone closed it, we'd know it was seen and blatantly ignored.

EDIT: I just went to open a new issue and it seems you cannot create new GitHub issues and instead I was routed to my AppCenter dashboard... instead of, say, a support page. You can add a feature request though! 😂

[ptrkstr]

Looks like it was assigned to @botatoes a while back and checking on their profile it appears they didn't have access to their account until recently. @botatoes any chance you had any insight on the status of this ticket?

[dorgonman]

same issue here

[nwenner]

Wanted to add my name to this list as well. I'm still experiencing this issue. The apple developer ID I use is on behalf of a client to build/provision/distribute. I don't have access, nor intend to sign in with this apple ID on a physical device. Not being able to use SMS for 2FA verification is a breaking issue.

Any updates on when this will be fixed? Any updates would be much appreciated!

[SHEePYTaGGeRNeP]

same issue too

[tobiasalthoff]

I have the same issue.

[gcaven-nbx]

Just had to deal with this issue blocking app distribution again. Any updates would be very appreciated!

[SirCameron]

Same issue :(

[amie-wilt]

I'm starting to feel like we're SOL on this. I've been having some issues with CodePush and came across this https://github.com/microsoft/code-push/issues/751 which led me to this https://github.com/microsoft/appcenter#planning. I realize this is right there in the README but I overlooked it.

[SirCameron]

@amie-wilt .... that's sad.. but this is a compatibility issue - if that's what they're focusing on.

[adammcarth]

Story suggestion:

As a normal human being, I don't want to sign out of the personal Apple ID on my iPhone in order to sign in with a company issued Apple ID (thereinafter disabling iMessage and risking my personal photos and messages being uploaded), just to receive one 2FA code to distribute an app update at 5:00pm on a Friday night.

[amie-wilt]

@adammcarth not ideal but did you try this? https://github.com/microsoft/appcenter/issues/996#issuecomment-762518164

[tomassvatek]

Story suggestion:

As a normal human being, I don't want to sign out of the personal Apple ID on my iPhone in order to sign in with a company issued Apple ID (thereinafter disabling iMessage and risking my personal photos and messages being uploaded), just to receive one 2FA code to distribute an app update at 5:00pm on a Friday night.

I agree. This is must-have feature!

[caphun]

Come on devs, this issue has been opened for 2+ years! It is clear by now that this is a must have feature, as it's causing the community so much pain. I am close to moving away from App Center due to this issue. The fact that we have to deal with it on an ongoing basis as the App Store connection requires a re-connect every few months just adds insult to injury! I hope you can hear my frustration though text as I nearly missed a deployment deadline today due to this very issue. Please bump this one to the highest priority level. please!

[rodrigo-at-hypergiant]

I am also impacted by this must-have feature. Right now if you don't have an iOS phone linked to the Apple ID you use to manage App Center, you cannot add iOS testers. There's no justification for this.

[taylormoyle]

I am experiencing a blocker here as well.

When I enter the 6-digit code sent to my iPhone 12 Pro Max listed as a Trusted Phone Number, I get the same error as stated above. I've tried the aforementioned fixes and various other things found on the web, such as going into AppleId settings and generating a 2-step verification code and trying to use that for the 6-digit prompt.

The issue may be with my AppleId account not showing any Trusted Devices, only Trusted Phone Numbers.

Side note: When I try to Reauthenticate on certain AppCenter releases/stores tab, I get prompted with a greyed out email of the employee who created the account, who is no longer here and an error message stating You don't have access to update this connection. (related: https://github.com/microsoft/appcenter/issues/841)

Have been wrestling with this for the better part of a day, any leads would be appreciated.

[nissaba]

This is important. people will just drop app center for this with out opening a ticket or supporting this one. 90% of people just will quit without saying a word. You need to see the number of people here and multiply it by 100 if not 1000.

[EenPOOL]

One of the top 10 commented (open) issues... and there is still no response from devs. Each time again and again I bump into the same issue... I could create an app-specific password and everything... but it expires each time after a while...

The most funny thing is that I receive an sms with the verification code.. but I cannot use it...

Please give us at least some timeline when it will be fixed :)

[froston]

Same issue. Maybe related to wrong location used in the verification of Apple ID?

[LeoJHarris]

I was having issues with the SMS as well and this might be helpful for others but on my mac I did the following

System Preferences => Apple ID

You will see the below screen then click "Get a verification Code" then copy the code into appcenter to complete the authentication. I use this method as work around to authenticate from a trusted device and it works.

[ohernang]

Same problem here, nothing new to add.

[00elan]

Same issue,,,

[sonhd92]

bump it up. Still got this issue

[EmilAlipiev]

@LeoJHarris Others having problem here "NOT HAVING ANY DEVICE" associated because AppleId i use and others use is ONLY for Development purpose. We have main apple ID we use for our personal devices and we dont want to add any corporate Apple ID which is only for development. When MS developers sees such "workaround", they don't act. Lets understand, THERE IS NO SOLUTION or WORKAROUND for this UNLESS APPCENTER DEVELOPERS ACTS!

IMHO, Microsoft doesn't care with appcenter and they will retire this product soon or later as many others they did. Only solution here is using Azure Devos directly,

[darpsoft]

I did the following

1 I created an account exclusively for iOS deploy 2 I associated a phone number to the account to receive the 2FA code 3 With that account I started on a physical device (In my case) a Macbook 4 The account created was the one I used for AppCenter 5 When I went through the steps again, I got the authorization code to the Macbook

With this, I was able to connect to Appcenter with Apple.

[afranz33]

I went through support within the App Center web site and I ended up removing my attached account then they sent me a URL(specific for me) and it took me to add an account from the distribute page not the account settings page. I entered my creds, got the 2FA code, entered and now back in business.

[ckapatch]

my issue is similar however I do have a physical device and the code sent to my device doesn't work, it'll give me this error each and every time:

[MalmoIt]

@amie-wilt solution worked perfectly for me.

[microsoft-github-policy-service[bot]]

This issue has been automatically marked as stale because it has not had any activity for 60 days. It will be closed if no further activity occurs within 15 days of this comment.

[microsoft-github-policy-service[bot]]

This issue will now be closed because it hasn't had any activity for 15 days after stale. Please feel free to open a new issue if you still have a question/issue or suggestion.

[microsoft-github-policy-service[bot]]

This issue will now be closed because it hasn't had any activity for 15 days after stale. Please feel free to open a new issue if you still have a question/issue or suggestion.

[snice1981]

Same problem here. Can you enable the SMS option like when you use Applie web site? Because not everyone has an Apple trusted device (IPhone, Mac, etc)

[henninghall]

Still an issue for us.

[ComplexVariable]

Still an issue. Why is this closed ?

[JCortes23]

Presento el mismo problema, algun@ ha tenido alguna solución?

[Bl0kkie]

Still an issue! Maybe reopen this one?