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mixpanel / mixpanel-python

Official Mixpanel Python library.
https://mixpanel.com/help/reference/python
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mixpanel.MixpanelException: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response')) #127

Closed rahultoora closed 7 months ago

rahultoora commented 9 months ago

Using python 3.10.10 and mixpanel 4.10.0

Have been seeing this Error pop up in our production application over last few months using the .track method.

More error details:

six.raise_from(MixpanelException(e), e) mixpanel.MixpanelException: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response')) mixpanel.MixpanelException: HTTPSConnectionPool(host='api.mixpanel.com', port=443): Max retries exceeded with url: /track (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:2426)')))

The error does not always occur so am struggling to pinpoint the reason for sporadic failures

think this might resolve: https://github.com/mixpanel/mixpanel-python/issues/104#issuecomment-1262808130 https://github.com/mixpanel/mixpanel-python/pull/116/files

aelamran commented 8 months ago

happening to me too

rahultoora commented 8 months ago

aelamran

Doesnt look like they maintain the python library anymore

jaredmixpanel commented 7 months ago

Just released v4.10.1 which includes https://github.com/mixpanel/mixpanel-python/pull/123 that hopefully fixes the issue. Feel free to reopen if not.

aelamran commented 7 months ago

@jaredmixpanel Thank you for the release, I'll be testing this out. FYI; the latest release was not updated on the repository.