mtcuison / Telemarketing-Sales

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Ganado x TLM #3

Closed mtcuison closed 1 year ago

mtcuison commented 1 year ago

good day.

please test the telemarketing system if the encoded Ganado will reflect on their leads.

note that there should be a Ganado entry from Guanzon Circle and the target date must be the current date so the entry will be converted to leads asap.

a utility will process the Ganado entries. here is the flow.

  1. will read the Ganado_Online table and see if there is a qualified entry to be converted to leads.
  2. will create a Client_Master and Client_Mobile entry for the client
  3. will create a lead to Call_Outgoing where the sSourceCd is GNDO
  4. will update the Ganado_Online record and set the sClientID based on the created on procedure no 2
  5. Done

to check if there is a Ganado converted to leads: SELECT * FROM Call_Outgoing WHERE sSourceCD = 'GNDO' AND cTranStat = '0';

image

double click the row of Ganado_Online in the datagridview to see the Ganado Information

image

thats it! just follow the existing procedure of Calling and Tagging.

after call what fields are expected to change? Call_Outgoing sRemarksx, cTLMStatx, cTranStat, sAgentIDxx, dCallStrt, dCallEndx
Ganado_Online cTranStat -> based on the cTranStat of Call_Outgoing sRemarksx ->based on the sRemarksx of Call_Outgoing dFollowUp -> optional if the record is rescheduled for another call

Note: Please the updated dlls on \192.168.10.224\share\TLM 20230908.zip. And please inform if will start implementation to delete all the testing records

Thank you.

Contact Person: Myra Bautista - TLM Supervisor