naver / egjs-view360

360 integrated viewing solution
https://naver.github.io/egjs-view360/
MIT License
483 stars 89 forks source link

Samsung devices #427

Open eremeev23 opened 1 year ago

eremeev23 commented 1 year ago

Description

Black window instead of panorama image (https://ibb.co/9Hshmdx). This issue is on samsung smartphones only (in all browsers). Errors in console -- https://ibb.co/Sf24Km6

Project

Nuxt3 + "@egjs/vue3-view360": "^4.0.0-beta.4"

eremeev23 commented 1 year ago

Nvmr. Fixed by reducing size of image from 4096x2048 for 2048x1024

nguyenph194812 commented 6 months ago

i have the same issue , but for me it seems that all smartphones get black window instead of panorama image. Do we have any fix for this ?

malangfox commented 6 months ago

@nguyenph194812 Does the issue you commented on occur with all panorama images? If not, can we check the panorama image that reproduces your issue?

nguyenph194812 commented 6 months ago

@malangfox yes, i do resize my image from 81924092 to 20481024 and it shows the image, but the original one is black. The bug reproduces on all smartphones. Here's my image https://drive.google.com/file/d/1PA8rMR1bskrTIWHqRQv5JUMXoPQqGAiO/view?usp=drive_link

nguyenph194812 commented 6 months ago

Also i wonder does your lib use Multiresolution like krpano, marzipano ?

nguyenph194812 commented 5 months ago

@malangfox hei, does the bug fixed yet. i use android and it always shows black, get the same log as @eremeev23