Open 19barsav opened 3 years ago
Hi @19barsav. You could try to kill the background processes and restart Desktop to see if this fixes the issue (https://neo4j.com/docs/desktop-manual/current/troubleshooting/#installation-issues). Otherwise we would recommend posting this sort of issue on the Neo4j community forum. Thanks.
Which versions of our products are you using? Neo4j Desktop V. 1.4.5
What operating system are you on? Windows 10 Home - all updates installed
Are you working with a cluster or on a single machine? Single Machine
What errors are you seeing and what solutions have you tried already? I can't open it at all. I installed it yesterday and it opened after it installed and prompted for the key. I played around with it for a bit and closed it and went to bed. It wouldn't open this morning, so I uninstalled and reinstalled 4 times. When it runs, it opens three background processes. If I tell it to open again, one of the processes will use 14% CPU for 15 seconds then fall back to 0%. All four downloads, none have opened up anything other then the installation part where it asks for the directory to install to. 3 of the redownloads were after uninstallment and the last one was to replace/update what was already there. I've reset my laptop and I've done everything I can think of. In the case it is a user-error, I asked StackedOverflow for help, too.