Installed Neo4j Desktop Setup 1.5.9 on Windows 11 64bits. During Initialization it gives error 'DBMS failed to start: DBMS process terminated, see logs..' I have tried to bypass and start the database again and still encountered the same error. The neo4js.log is also empty.
Hi Team,
Installed Neo4j Desktop Setup 1.5.9 on Windows 11 64bits. During Initialization it gives error 'DBMS failed to start: DBMS process terminated, see logs..' I have tried to bypass and start the database again and still encountered the same error. The neo4js.log is also empty.
`[2024-05-06 20:47:51.050] [info] ● ● ● Starting Neo4j Desktop 1.5.9 @ Windows_NT 10.0.22635, 13th Gen Intel(R) Core(TM) i7-13850HX} [2024-05-06 20:47:51.186] [info] Initializing persistence [2024-05-06 20:47:51.244] [info] ● ● ● GraphQL server is running @ http://127.0.0.1:11001 [2024-05-06 20:47:51.284] [info] Configuring crash reporting [2024-05-06 20:47:51.290] [info] Reading settings [2024-05-06 20:47:51.295] [info] PowerShell compatibility check [2024-05-06 20:47:51.488] [info] PowerShell version: 5. Required version: 5. [2024-05-06 20:47:51.593] [info] PowerShell language mode: FullLanguage [2024-05-06 20:47:51.599] [info] Reading bundled resources C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources [2024-05-06 20:47:51.605] [info] Distribution folder for java should exist [2024-05-06 20:47:52.853] [info] Will copy [] [2024-05-06 20:47:52.859] [info] Distribution folder for neo4j should exist [2024-05-06 20:47:54.303] [info] Will copy [] [2024-05-06 20:47:54.306] [info] Reading bundled resources C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources [2024-05-06 20:47:54.329] [info] Distribution folder for graphApps should exist [2024-05-06 20:47:54.336] [info] Will copy [] [2024-05-06 20:47:54.358] [info] Copying C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\offline\plugins to C:\Users\Daniel\AppData\Local\Neo4j\Relate\Cache\plugin [2024-05-06 20:47:54.359] [info] Copying C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\offline\plugin-versions to C:\Users\Daniel.Neo4jDesktop\relate-data\plugin-versions [2024-05-06 20:47:54.369] [info] Starting Nest application... NestFactory [2024-05-06 20:47:54.376] [info] AuthModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.376] [info] MetricsModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.376] [info] ConfigHostModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.376] [info] WebModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.377] [info] ConfigModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.377] [info] ConfigModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.377] [info] SystemModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.378] [info] SystemModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.378] [info] GraphQLSchemaBuilderModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.379] [info] DesktopModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.379] [info] FilesModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.379] [info] HealthModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.379] [info] DBMSModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.380] [info] DBMSPluginsModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.380] [info] DBModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.380] [info] ExtensionModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.380] [info] ProjectModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.380] [info] GraphQLModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.445] [info] Mapped {/graphql, POST} route GraphQLModule [2024-05-06 20:47:54.467] [info] Nest application successfully started NestApplication [2024-05-06 20:47:54.468] [info] ● ● ● Relate management API is running @ http://127.0.0.1:12089 [2024-05-06 20:47:54.468] [info] Configuring proxy: NO_PROXY [2024-05-06 20:47:56.288] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml [2024-05-06 20:47:56.293] [info] Online check response: 200 version: 1.5.9 files [2024-05-06 20:47:56.297] [info] Registering listener for protocolManager/arguments/changed [2024-05-06 20:47:56.314] [info] Opening main window [2024-05-06 20:47:56.348] [error] Protocol Manager type error: url must be string. url = undefined [2024-05-06 20:47:56.750] [info] Registering IPC listeners [2024-05-06 20:47:58.821] [info] Initiating Mixpanel: Name = Desktop Project; pId = 2556a08ecb18f6fe0a0d5488e704927e ; uId = auth0|663861a94345b2d050c2ef05 [2024-05-06 20:47:58.832] [info] Initiating Mixpanel: Name = Additional Project; pId = 4bfb2414ab973c741b6f067bf06d5575 ; uId = auth0|663861a94345b2d050c2ef05 [2024-05-06 20:47:58.836] [info] Initiating Segment [2024-05-06 20:47:59.089] [info] Buffering metrics until application is online [2024-05-06 20:48:01.241] [warn] ERROR: {"error":"Fetch status [404]","url":"https://neo4j.com/release-notes/database/neo4j-4.1.13/"} [2024-05-06 20:48:02.284] [info] Retrieving status for DBMS[database-7fca14e8-38d5-43b5-a2fb-6aad2f513cba]
[2024-05-06 20:48:02.313] [warn] Failed to parse manifest file for Graph-App[neo4j-bloom]. Error: Graph-App[neo4j-bloom] does not contain manifest.json at getManifest (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3825:15) at async LocalProcessor.resolveConfig (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:4265:30) at async prepareToResolveGraphApp (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3440:24) at async Promise.all (index 1) at async GraphAppAPIImpl.getGraphApps (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3537:164) [2024-05-06 20:48:02.425] [warn] ERROR: {"error":"Fetch status [404]","url":"https://neo4j.com/release-notes/database/neo4j-4.1.13/"} [2024-05-06 20:48:02.614] [info] Graph Apps: Removing installed but not configured [] [2024-05-06 20:48:02.618] [warn] Failed to parse manifest file for Graph-App[neo4j-bloom]. Error: Graph-App[neo4j-bloom] does not contain manifest.json at getManifest (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3825:15) at async LocalProcessor.resolveConfig (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:4265:30) at async prepareToResolveGraphApp (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3440:24) at async Promise.all (index 1) at async GraphAppAPIImpl.getGraphApps (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3549:14) [2024-05-06 20:48:03.641] [warn] ERROR: {"error":"Fetch status [404]","url":"https://neo4j.com/release-notes/database/neo4j-4.1.13/"} [2024-05-06 20:48:03.757] [info] Graph App[neo4j-bloom-id]: Checking 2.11.0 for suitable desktop API version [2024-05-06 20:48:03.760] [info] Graph App[neo4j-bloom-id]: Version 2.11.0 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' } [2024-05-06 20:48:03.764] [info] Graph App[neo4j-browser-id]: Checking 5.15.0 for suitable desktop API version [2024-05-06 20:48:03.764] [info] Graph App[neo4j-browser-id]: Version 5.15.0 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' } [2024-05-06 20:48:03.765] [info] Graph App[8a45b9e2-7c97-4b45-bf11-d82da8ca2849]: Checking 1.6.0 for suitable desktop API version [2024-05-06 20:48:03.765] [info] Graph App[8a45b9e2-7c97-4b45-bf11-d82da8ca2849]: Version 1.6.0 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' } [2024-05-06 20:48:04.414] [info] Retrieving status for DBMS[database-7fca14e8-38d5-43b5-a2fb-6aad2f513cba]
[2024-05-06 20:48:04.444] [info] Checking ports [2024-05-06 20:48:04.489] [info] Starting Neo4j [2024-05-06 20:48:04.489] [info] Starting DBMS [database-7fca14e8-38d5-43b5-a2fb-6aad2f513cba] 'v5.12.0'
[2024-05-06 20:48:04.502] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7687 } [2024-05-06 20:48:04.503] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7474 } [2024-05-06 20:48:04.504] [info] Neo4j @ 7687 is down. connect ECONNREFUSED 127.0.0.1:7687 [2024-05-06 20:48:04.505] [info] Neo4j @ 7474 is down. connect ECONNREFUSED 127.0.0.1:7474
These are the checks I have done so far without success
Tried upgrading the DBMS to a newer version.
Ensured environment variables also did not contain anything related to chocolatey.
Specs Windows 11 Pro Neo4js Desktop:1.5.9 Movie DBMS:5.12 GDS Library: 2.6.5 APOC: 5.12 JDK: Orcacle 17 Windows Powershell 5.1