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neo4j-devtools / neo4j-desktop

The Neo4j Graph Platform, on your desktop OS.
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No window shows up after opening Neo4j Desktop on macOS 10.15.6 #89

Closed kongwy closed 4 years ago

kongwy commented 4 years ago

I tried version 1.3.4 and 1.3.3 from the website. Both of them are unable to open up any window after installing and opening. After opening, application title can be shown on menu bar normally and a round symbol is displayed as well, so I guess the application main framework (or the Electron part?) is successfully running, but there's no window opened after that.

I wish I could post with some logs but I don't know where to find any log as there is no window shows up. And I haven't experienced any similar issue with other Electron apps on this computer.

CleanShot 2020-08-11 at 16 47 38@2x
kongwy commented 4 years ago

Just solved it. After leaving it opened for a while, it pops up a JavaScript error message with ERR_CONNECTION_RESET. 🤦‍♂️ It's a typical China's network problem. The application is not using the proxy settings I set in system preferences and CLI variables, and the initial connection fails without proxies. I just changed my proxy client to an enhanced mode and everything works now.