neo4j-devtools / neo4j-desktop

The Neo4j Graph Platform, on your desktop OS.
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Desktop Browser App Spinning Forever after Update #92

Open whatSocks opened 3 years ago

whatSocks commented 3 years ago

I updated to Neo4j Desktop 1.3.8 Neo4j Desktop restarted to do the update I went to start a new local db. I saw 4.1.2 as available, so selected that one for my new database Neo4j Desktop downloaded 4.1.2 and created a new local db, which I then wanted to start, so I must have pressed the start button.

Screen Shot 2020-09-28 at 3 51 17 PM

An error prompt appeared and I pressed the button (see above), then pressed the start button. The No4j Desktop browser UI window appeared, but showing a forever spinner. As it didn't stop spinning, I checked the logs on the db:

2020-09-28 19:52:00.207+0000 INFO  Note that since you did not explicitly set the port in dbms.connector.bolt.advertised_address Neo4j automatically set it to 11003 to match dbms.connector.bolt.listen_address. This behavior may change in the future and we recommend you to explicitly set it.
2020-09-28 19:52:00.209+0000 INFO  Note that since you did not explicitly set the port in dbms.connector.http.advertised_address Neo4j automatically set it to 11004 to match dbms.connector.http.listen_address. This behavior may change in the future and we recommend you to explicitly set it.
2020-09-28 19:52:00.209+0000 INFO  Starting...
2020-09-28 19:52:07.342+0000 INFO  ======== Neo4j 4.1.2 ========
2020-09-28 19:52:11.215+0000 INFO  Sending metrics to CSV file at /Users/cristinae/Library/Application Support/com.Neo4j.Relate/Data/dbmss/dbms-fd5b29ee-a8e1-4862-9838-6cfd64c1b779/metrics
2020-09-28 19:52:16.319+0000 INFO  Bolt enabled on localhost:11003.
2020-09-28 19:52:17.312+0000 INFO  Remote interface available at http://localhost:11004/
2020-09-28 19:52:17.313+0000 INFO  Started.
2020-09-28 19:53:30.392+0000 INFO  Neo4j Server shutdown initiated by request
2020-09-28 19:53:30.392+0000 INFO  Stopping...
2020-09-28 19:53:36.299+0000 INFO  Stopped.

I stopped the db, stopped any other dbs running on my machine, but couldn't see get the browser to consistently appear I finally deleted the db and created a fresh one, which works as expected.

renderer.log

main.log

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I finally deleted the db and created a fresh one, which works as expected. I was able to connect to the db using Firefox with no issue, just not the desktop browser app.