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netbirdio / netbird

Connect your devices into a secure WireGuard®-based overlay network with SSO, MFA and granular access controls.
https://netbird.io
BSD 3-Clause "New" or "Revised" License
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Intermittent Connection Issues with NetBird 0.28.9 #2665

Closed asvataa closed 2 hours ago

asvataa commented 2 hours ago

Describe the problem

NetBird intermittently stops working for some users. When clicking the "Connect" button, nothing happens. This issue affects around 10 out of 40 users. Running the netbird down command results in an error (screenshot attached). Restarting the laptop temporarily resolves the issue.

To Reproduce

Launch NetBird on the client machine. Click the "Connect" button. Notice that the connection does not occur. Run the netbird down command and observe the error. Expected behavior

The connection should be established successfully after clicking "Connect" without the need to restart the device.

Are you using NetBird Cloud?

No, we are using a self-hosted version of NetBird.

NetBird version

NetBird version: 0.28.9

Do you face any (non-mobile) client issues?

The issue is occurring only on laptops; other devices are unaffected.

Additional context

The problem is only resolved by rebooting the affected laptops.

netbird_err
asvataa commented 2 hours ago

Here are some additional NetBird logs, though they are from a different user. The issue seems to be similar, but the logs are not directly related to the screenshot provided earlier.

netbird.err.log netbird.out.log

asvataa commented 2 hours ago

same issue https://github.com/netbirdio/netbird/issues/2196 closing this one