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netresearch / dhl-shipping-m2

DHL multi-division shipping extension for Magento 2
Open Software License 3.0
13 stars 4 forks source link

Improvement: Show parcel finder inactive, if not available #12

Closed template-provider closed 3 years ago

template-provider commented 3 years ago

Hi, we have activated the parcel finder option for our customers. The option for finding parcel station is not shown in frontend UNTIL a complete address is filled out. It would be better the parcel finder option is shown in a deactivated state or with a tooltip, that the parcel finder can be used if the address is filled out. You can check this at https://shop.icletta.com

  1. Put a product into the basket
  2. Go to checkout
  3. At the bottom of the onepage checkout you see only the parcel announcement option
  4. After entering an address, the dhl shipping option box is reloaded and you can see the parcel finder option
ngolatka commented 3 years ago

Hello @template-provider This part is the important one:

After entering an address, the dhl shipping option box is reloaded

It's not about the Location Finder itself. The entire shipping method block gets (re)loaded after entering an address.

Correct me if I'm wrong, but I believe this has nothing to do with the DHL module itself. The decision which shipping methods are actually usable (DHL or others) is made by Magento itself, and that decision can only be made after the customer's address is known.

template-provider commented 3 years ago

Hello @template-provider This part is the important one:

After entering an address, the dhl shipping option box is reloaded

It's not about the Location Finder itself. The entire shipping method block gets loaded after entering an address.

Correct me if I'm wrong, but I believe this has nothing to do with the DHL module itself. The decision which shipping methods are actually usable (DHL or others) is made by Magento itself, and that decision can only be made after the customer's address is known.

Hi, not the block itself is loaded before, but the parcel finder is missing in the shipping options. The dhl shipping option is always visible. After entering the address the parcel finder is added (with block reload).

Before entering address: Bildschirmfoto vom 2020-10-30 13-10-01

After entering address: Bildschirmfoto vom 2020-10-30 13-11-36

If the parcel finder is visible, but inactive ... that would be nicer

ngolatka commented 3 years ago

The Location Finder (not parcel finder) is only available for Germany, that's why it can only be displayed after the address has been entered.

If it were displayed always (even as "inactive") it would almost certainly confuse people who order from other countries, making them wonder "why does that not work?"

template-provider commented 3 years ago

@ngolatka : ok, that explanation is good for me .... I think the confusing part for me is now documentated in the issue #13 the initial country was germany, but the parcel finder is not active