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uninstall node-red-node-email not possable #822

Open krilor1 opened 3 years ago

krilor1 commented 3 years ago

Which node are you reporting an issue on?

node-red-node-email

What are the steps to reproduce?

What happens?

What do you expect to happen?

Please tell us about your environment:

hardillb commented 3 years ago

You need to fill out all the details in the template before we can help you

krilor1 commented 3 years ago

running node red on ccu3 update to version 1.12.3. failed. now when starting node red i get error "nodes stopped due to missing nodes". neither install nor deinstall of node-red-node-email is possible. node-red-node-email

hardillb commented 3 years ago

There is no Node-RED version 7.2.1, the latest released version is 2.0.3 Also what is CCU? We also need the NodeJS and NPM version

krilor1 commented 3 years ago

Unfortunately I don't know where to find all the information you need. In the attached picture you can see the configuration page which can be started from the ccu3 system. I hope this helps.

knolleary commented 3 years ago

Can you show us the log output when Node-RED starts? That will have the details of the error the email node is reporting.

krilor1 commented 3 years ago

image

knolleary commented 3 years ago

Without seeing the startup log of Node-RED there is not much we can do to help here.

You will have to check the redmatic docs for how to find the log - it isn't an environment we are familiar with.

https://github.com/rdmtc/RedMatic

krilor1 commented 3 years ago

Jul 25 12:10:58 ccu3-webui daemon.err node-red[4809]: [google-tts:tts] Get key failed from google Jul 25 12:10:58 ccu3-webui daemon.err node-red: (node:4809) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead. Jul 25 12:10:58 ccu3-webui daemon.err node-red: (Use node --trace-deprecation ... to show where the warning was created) Jul 25 12:10:58 ccu3-webui daemon.err node-red: (node:4809) UnhandledPromiseRejectionWarning: TypeError: Cannot read property '1' of null Jul 25 12:10:58 ccu3-webui daemon.err node-red: at /usr/local/addons/redmatic/var/node_modules/node-red-contrib-google-tts/google-tts.js:109:29 Jul 25 12:10:58 ccu3-webui daemon.err node-red: at processTicksAndRejections (internal/process/task_queues.js:93:5) Jul 25 12:10:58 ccu3-webui daemon.err node-red: (node:4809) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag --unhandled-rejections=strict (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 1) Jul 25 12:10:58 ccu3-webui daemon.err node-red: (node:4809) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code. Jul 25 13:56:54 ccu3-webui daemon.info redmatic: Stopping Node-RED Jul 25 13:56:58 ccu3-webui daemon.err node-red[4809]: [ccu-connection:localhost] xmlrpc server close timeout Jul 25 13:57:00 ccu3-webui daemon.info redmatic: Node-RED stopped Jul 25 13:57:05 ccu3-webui daemon.info redmatic: RedMatic v7.2.1 (c) Sebastian Raff https://github.com/rdmtc/RedMatic Jul 25 13:57:05 ccu3-webui daemon.info redmatic: Starting Node-RED Jul 25 14:00:07 ccu3-webui daemon.info redmatic: Stopping Node-RED Jul 25 14:00:09 ccu3-webui daemon.info redmatic: Node-RED stopped Jul 25 14:00:13 ccu3-webui daemon.info redmatic: RedMatic v7.2.1 (c) Sebastian Raff https://github.com/rdmtc/RedMatic Jul 25 14:00:13 ccu3-webui daemon.info redmatic: Starting Node-RED Jul 25 14:07:03 ccu3-webui daemon.info redmatic: Stopping Node-RED Jul 25 14:07:05 ccu3-webui daemon.info redmatic: Node-RED stopped Jul 25 14:07:09 ccu3-webui daemon.info redmatic: RedMatic v7.2.1 (c) Sebastian Raff https://github.com/rdmtc/RedMatic Jul 25 14:07:09 ccu3-webui daemon.info redmatic: Starting Node-RED Jul 25 14:16:19 ccu3-webui daemon.info redmatic: Stopping Node-RED Jul 25 14:16:21 ccu3-webui daemon.info redmatic: Node-RED stopped Jul 25 14:16:25 ccu3-webui daemon.info redmatic: RedMatic v7.2.1 (c) Sebastian Raff https://github.com/rdmtc/RedMatic Jul 25 14:16:25 ccu3-webui daemon.info redmatic: Starting Node-RED Jul 25 18:31:07 ccu3-webui daemon.info redmatic: Stopping Node-RED Jul 25 18:31:09 ccu3-webui daemon.info redmatic: Node-RED stopped Jul 25 18:31:14 ccu3-webui daemon.info redmatic: RedMatic v7.2.1 (c) Sebastian Raff https://github.com/rdmtc/RedMatic Jul 25 18:31:14 ccu3-webui daemon.info redmatic: Starting Node-RED Jul 25 18:45:03 ccu3-webui daemon.info redmatic: Stopping Node-RED Jul 25 18:45:05 ccu3-webui daemon.info redmatic: Node-RED stopped Jul 25 18:45:10 ccu3-webui daemon.info redmatic: RedMatic v7.2.1 (c) Sebastian Raff https://github.com/rdmtc/RedMatic Jul 25 18:45:10 ccu3-webui daemon.info redmatic: Starting Node-RED Jul 25 18:57:59 ccu3-webui daemon.info redmatic: Stopping Node-RED Jul 25 18:58:01 ccu3-webui daemon.info redmatic: Node-RED stopped Jul 25 18:58:05 ccu3-webui daemon.info redmatic: RedMatic v7.2.1 (c) Sebastian Raff https://github.com/rdmtc/RedMatic Jul 25 18:58:05 ccu3-webui daemon.info redmatic: Starting Node-RED

knolleary commented 3 years ago

Ok - so that is some of the log. What we really need is the log output from Node-RED itself. It looks like this:


25 Jul 19:49:39 - [info]

Welcome to Node-RED
===================

25 Jul 19:49:39 - [info] Node-RED version: v2.0.3
25 Jul 19:49:39 - [info] Node.js  version: v14.17.0
25 Jul 19:49:39 - [info] Darwin 20.5.0 x64 LE
25 Jul 19:49:39 - [info] Loading palette nodes
25 Jul 19:49:40 - [info] Dashboard version 2.29.3 started at /ui
25 Jul 19:49:40 - [warn] ------------------------------------------------------
25 Jul 19:49:40 - [warn] [node-red-node-rbe/rbe] 'rbe' already registered by module node-red
25 Jul 19:49:40 - [warn] ------------------------------------------------------
25 Jul 19:49:40 - [info] Settings file  : /Users/nol/.node-red/settings.js
25 Jul 19:49:40 - [info] Context store  : 'default' [module=memory]
25 Jul 19:49:40 - [info] User directory : /Users/nol/.node-re
krilor1 commented 3 years ago

Attached you can find the complete log file.

Am 25.07.2021 um 20:50 schrieb knolleary @.***>:

 Ok - so that is some of the log. What we really need is the log output from Node-RED itself. It looks like this:

25 Jul 19:49:39 - [info]

Welcome to Node-RED

25 Jul 19:49:39 - [info] Node-RED version: v2.0.3 25 Jul 19:49:39 - [info] Node.js version: v14.17.0 25 Jul 19:49:39 - [info] Darwin 20.5.0 x64 LE 25 Jul 19:49:39 - [info] Loading palette nodes 25 Jul 19:49:40 - [info] Dashboard version 2.29.3 started at /ui 25 Jul 19:49:40 - [warn] ------------------------------------------------------ 25 Jul 19:49:40 - [warn] [node-red-node-rbe/rbe] 'rbe' already registered by module node-red 25 Jul 19:49:40 - [warn] ------------------------------------------------------ 25 Jul 19:49:40 - [info] Settings file : /Users/nol/.node-red/settings.js 25 Jul 19:49:40 - [info] Context store : 'default' [module=memory] 25 Jul 19:49:40 - [info] User directory : /Users/nol/.node-re — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

krilor1 commented 3 years ago

Did you get my email?

hardillb commented 3 years ago

Email attachments do not get added to the issue so there is nothing linked to that last update. You have to add them via the web.

krilor1 commented 3 years ago

redmatic.2021-07-25T18_44_45.087Z.log

hardillb commented 3 years ago

OK, so it looks like the RedMatic developer has removed all the useful information from the startup log.

Looking at their github page for the release (https://github.com/rdmtc/RedMatic/releases/tag/v7.2.1)

It looks like: NodeJS: 14.16.0 NPM: 7.6.3 Node-RED: 1.2.9

The Original email node was 1.8.3

krilor1 commented 3 years ago

So can you help?

hardillb commented 3 years ago

Not easily, without seeing why Node-RED failed to load the email node we can't see what we need to fix.

I think you need to talk to the RedMatic folk to work out how to get all the log output from Node-RED.

krilor1 commented 3 years ago

Is there any alternative option to uninstall the node by the palette? Then I simply could install it again.

hardillb commented 3 years ago

If you can get a shell on the device you can run npm uninstall node-red-node-email in the userDir for the Node-RED instance.

Without the logs I can't tell you where the userDir is.