nus-cs2103-AY1920S1 / pe-dev-response

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Error feedback does not provide useful help before entering a specific mode #1236

Open nus-pe-bot opened 4 years ago

nus-pe-bot commented 4 years ago

When I tried to use add command before entering open mode for one of the worldbanks, it gives an error saying that the command did not work at that time. However, it did not provide me with useful feedback on how to make it work. It mentions about selecting a worldbank however it did not say that "select WORLDBANK" command alone was not enough.

Screen Shot 2019-11-15 at 16.23.39.png

In the end, after carefully reading the user guide, I just noticed a short note below the header for card command that it is only available in open mode. It would be better to highlight this because users who just skim through the user guide or perhaps try to use the app directly might probably not notice and just think that there's something wrong with the app.

Screen Shot 2019-11-15 at 16.39.51.png

The same issue applies for other commands as well.


[original: nus-cs2103-AY1920S1/pe-interim#1245]

sreesubbash commented 4 years ago

Team's Response

"In the end, after carefully reading the user guide, I just noticed a short note below the header for card command that it is only available in open mode. It would be better to highlight this because users who just skim through the user guide or perhaps try to use the app directly might probably not notice and just think that there’s something wrong with the app."

Hi, as you mention, there are 4 modes and commands belong to specific modes. Just a simple glance at the user guide will allow the user to know.

Not a bug as user is supposed to refer to user guide.

Here is a very prominent extract from the user guide that indicates 4 modes with their purposes:

image.png

Headers in user guide clearly indicate in which mode the commands will work. Similar to the screenshot you took from CardCommands section, here is an extract that indicates commands that work in Home Mode

image.png

Duplicate status (if any):

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