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nylas / nylas-mail

:love_letter: An extensible desktop mail app built on the modern web. Forks welcome!
https://nylas.com/nylas-mail/
MIT License
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IMAP/SMTP error - Greeting never received #3633

Open BlueManCZ opened 7 years ago

BlueManCZ commented 7 years ago

Hello!

I'm trying to connect my account with Nylas via IMAP/SMTP. But after 30 sec I always get this error message: Greeting never received

My account works properly in Thunderbird or Geary. Only in Nylas don't.

I'm using Linux system Debian 10.

Here is console output after this error.

What should I do? Any suggestions are very welcome.

screenshot_20170918_231039

carlosarmentac commented 7 years ago

I have the same issue, in Thunderbird it works fine.

name: 'APIError', error: null, body: { message: 'Greeting never received', type: 'api_error' }, requestOptions: { url: 'http://localhost:2578/auth', method: 'POST', json: true, timeout: 180000, path: '/auth', body: { provider: 'office365', email: 'carlos.xxxxxxx@dt.cfe.mx', name: 'Carlos xxxxxxxx', settings: [Object] } }, statusCode: 500, message: 'Greeting never received', errorType: 'api_error' } { pluginIds: [] } Invalid api key 401

BlueManCZ commented 7 years ago

I solved this by upgrading to newest version of Nylas from this repository. :octocat: Downloads here.

Hope it helps.