open-austin / project-ideas

:bulb: A place to collect ideas for Open Austin projects
183 stars 25 forks source link

Teach people to ride the bus for the first time #54

Open robojukie opened 8 years ago

robojukie commented 8 years ago

“How Might We” statement

How might we teach people to ride the bus system (for first time users) because we know it can be scary and intimidating.

Who will benefit (directly and indirectly) from this project?

Directly benefit: New bus riders! People who want to ride the bus, but are scared to.

Indirectly benefit: Everyone! More people on buses will help reduce traffic and pollution.

Links to any research/data available/ articles

slack for ios upload

What are the next steps (validation, research, coding, design)?

Design an infographic. Maybe work with the RideScout videos available.

luqmaan commented 8 years ago

Actually maybe a better first step would be for us to talk to "users." We can ask them questions like:

twentysixmoons commented 8 years ago

I just decided to start riding the bus more like yesterday. If ya'll need a fresh perspective on this I can help out. I still have some bus woes T_T

mateoclarke commented 8 years ago

Hey @robojukie, @luqmaan, are you or any of your other team members interested in taking this project to the ATX Hack for Change June 3-5th? If so, all you need to do is submit your idea to the project proposal Github page. Good news is it asks for much of the same info y'all have already filled out here. @mention me or shoot me an email if you have any questions at info@open-austin.org.

Ethan-liao commented 7 years ago

Hi, is this project geared more actual paper guides to hand out? I ask because when I google "cap metro first time bus rider" as seen in the aforementioned example, a few things show up. A how-to PDF pops up and towards the bottom there is also a "How to: Ride the Bus" by AustinTexas.gov.

screen shot 2017-08-15 at 8 26 48 pm
werdnanoslen commented 7 years ago

Based on the canvas in the original post, the original target users seem to be folks who almost never need to use public transit but might be curious enough (or eventually obligated) to do so at some point. And it seems their goal is to make something that might sway them enough to give it a try by removing any potential barriers, even simply "how do I tell the driver to stop the bus?"

This seems to be more of a research project up front about understand who potential riders (I forget what the term is, @johnclary help me out here) are and what their feelings are about the bus, why the public might want those sort of people to ride the bus, and what is in the way of making that happen. I can help you out with a research plan :)

mscarey commented 5 years ago

I think there's a challenge identifying people who need information about how to ride a bus but also don't already have easy access to that information. I bet that audience issue is what stalled this project.