Ticket Management

[aydreeihn]

Feature Summary

Functionality that we use for Tickets that do not necessarily deal with the messaging aspect.

Features Needed

• [ ] Merge/Link
• [ ] Collaborators
• [ ] Refer
• [ ] Ban Emails
• [ ] Create a Task

[ezlage]

I think Tasks could be removed and replaced by the possibility of relating one ticket to another, making one the main ticket and the other a nested ticket or subticket.

I think it would be great if tickets were "on hold" and the ability to set scheduled return to "open" status.