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passbolt / passbolt_browser_extension

Browser extensions (Firefox, Edge & Chrome) for Passbolt the open source password manager for teams
https://passbolt.com
GNU Affero General Public License v3.0
233 stars 72 forks source link

V3.3.1 extension don't work in chrome #134

Closed cerberek closed 3 years ago

cerberek commented 3 years ago

IMPORTANT: PLEASE READ

Only use github issues for bugs.

We will be more than happy to help you on the community forum for:

This is only a issue tracker for bugs related to the Passbolt Browser Extensions. For passbolt API, docker, command line interface, in short any other bugs please use the other relevant repositories.

If you are certain this is a new Browser Extension bug please use the following format:

ISSUE NAME

What you did

Since version 3.3.0 become passbolt extension unusable in Chrome, I did upgrade of our self hosted passbolt to version 3.3.0-1. It helped little, but it was still useless. So I removed passbolt extension, install it again and now I don't have even option to connect to our server. Click on extension shows me https://www.passbolt.com/start instead of popup window as before

What happened

EXPLAIN WHAT IS ACTUALLY HAPPENING, HERE.

What you expected to happen

EXPLAIN WHAT IS TO BE EXPECTED, HERE.

garrettboone commented 3 years ago

@cerberek When you uninstalled the extension it became no longer associated with your passbolt site. You will need to navigate directly to your passbolt site and begin the recovery process for your account. Please define "unusable" and remember github is only for bugs. Problems and questions with use or installation are handled in the forum.

cerberek commented 3 years ago

OK, so my passbolt page don't load on chrome now. It had problems before I removed extension, but now it just laod empty HTML with temporary skeleton

stripthis commented 3 years ago

Most likely this is an issue related to your installation, such as data integrity issue.

Can you open an issue on the community forum under "installation issue" with the relevant information? https://community.passbolt.com/c/installation-issues/5

Otherwise please provide the information:

Cheers,

cerberek commented 3 years ago

Healtchcheck went all green, and issue started with extension v3.3.x In Firefox browser it works correctly, even sadly it also updated automatically to v 3.3.1 and it was slower and sometimes didn't open popup. In firefox I can downgrade extension and after downgrade to 3.2.3 works again smoothly.

In logs of our passbolt server is not much. Can you describe which logs specificly should I provide?

garrettboone commented 3 years ago

@cerberek I could not reproduce this problem. Extension logs are mentioned in this post here on the forum site. Post on the forum if you need more help.