I can't see my recording from Friday April 26th,2024

[danooshkapadia]

Is there an existing issue for this?

• [X] I have searched the existing issues

Bug description

I did record a session using Beesy and everything was recording was as usual (recording button, timer and so on) and I stopped the recording after finishing the session and now I can't see the recording on the downloads nor recording space. Where could I find it as it is a high priority task.

Steps To Reproduce

1. I started the recording on the google meets session I wanted to record
2. I stopped the recording once the session was finished

Environment including version

- Beesy: v0.0.14
- OS:Windows 10
- Browser: Google Chrome
- Media Player:VLC

Attachments

No response

[piyu-sh]

Hi @danooshkapadia, ideally every recording should show up in the recording tab in settings. If its not there most probably the recording failed due to some reason. Could you please share some details so we can try and figure out what happened:

• browser version e.g. chrome 122.1.0
• if you don't mind sharing, do you remember the google meeting id ( e.g. xyz-abvd-dhs ) so we can check our logs
• also do you remember the rough time range when this meeting happened ?
• would you mind doing these few steps :
  • open the recording tab in settings
  • then open devtools by right clicking on page
  • then open console
  • take screenshot of whole page with the devtools/console open

Thanks.

[shellig]

I have had this happen twice - I do not have details to share but just letting you know. Could it be because I use the same meeting code on different days? rgn-tady-qkp one example was the meeting last night from about 18:30 EDT for about 1.5 hrs. I hit record, it showed the message it was recording and nothing saved.

[piyu-sh]

Hey @shellig , thanks for letting us know ! The issue you're mentioning seems a bit different from the original thread because in your case, most probably the recording was not in progress but Beesy for some reason was considering that a recording is in progress. Because if the recording was in progress, that recording would have shown in settings -> recording tab immediately. And yes this might be due to using same meeting id, but we've tested with same meeting id countless times, it is not a very reproducible issue so cannot say for sure. But still thanks for bring it up, we'll try to investigate and see if we can reproduce this.

Also if you see that recording is already in progress notification but there is no recording in progress, press stop or reload the extension and then start recording again, sorry not the prettiest solution, but till we figure out what's happening.