Closed RomainLvr closed 3 weeks ago
Please delete options that are not relevant.
During an escalation, when a new group is assigned, the assign_group notification is triggered twice.
assign_group
Ticket->update()
post_addItem()
raiseEvent()
processAfterAddGroup(
PluginEscaladeTicket
The problem is solved by deleting the second call above.
Checklist before requesting a review
Please delete options that are not relevant.
Description
During an escalation, when a new group is assigned, the
assign_group
notification is triggered twice.Ticket->update()
function, which callspost_addItem()
, which in turn triggers a call toraiseEvent()
.processAfterAddGroup(
) function of thePluginEscaladeTicket
class.The problem is solved by deleting the second call above.