polyend / TrackerBetaTesting

Beta firmware and reporting. For official releases go to https://polyend.com/downloads/
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[1.6] Inverted display on power up #1573

Closed LSnapes closed 2 years ago

LSnapes commented 2 years ago

20220702_081914

Steps to reproduce

Also tried holding down power button while gently plugging in usb type C and on some instances that seemed to control the inverting behavior such when the screen looked normal I would unplug it.

Using this technique described above, on power up( with a different usb type c & powerbank ) screen looks normal, But half hour in the inverted / screen came back !

The bug seems electrical or perhaps static induced or hardware related, like perhaps something is not soldered on right causing the display to flicker between normal and inverted.

Jacknametrouble commented 2 years ago

Hi @LSnapes this isn’t a firmware bug but a hardware malfunction of a display component. Please use https://help.polyend.com/submit_ticket to contact customer support, or head straight to your retailer in order to open up an RMA procedure.