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pop-os / pop

A project for managing all Pop!_OS sources
https://system76.com/pop
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System sound cause ringing noise on the right ear of bluetooth headphones. #1565

Closed kevinwish closed 3 years ago

kevinwish commented 3 years ago

Distribution (run cat /etc/os-release): NAME="Pop!_OS" VERSION="20.10" ID=pop ID_LIKE="ubuntu debian" PRETTY_NAME="Pop!_OS 20.10" VERSION_ID="20.10" HOME_URL="https://pop.system76.com" SUPPORT_URL="https://support.system76.com" BUG_REPORT_URL="https://github.com/pop-os/pop/issues" PRIVACY_POLICY_URL="https://system76.com/privacy" VERSION_CODENAME=groovy UBUNTU_CODENAME=groovy LOGO=distributor-logo-pop-os

Related Application and/or Package Version (run apt policy $PACKAGE NAME): bluetooth: Installed: (none) Candidate: 5.55-0ubuntu1.1 Version table: 5.55-0ubuntu1.1 500 500 http://us.archive.ubuntu.com/ubuntu groovy-updates/universe amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu groovy-updates/universe i386 Packages 5.55-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu groovy/universe amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu groovy/universe i386 Packages Issue/Bug Description: Using Bluetooth headphones, the right ear of the headphone ringing from system sound.

Steps to reproduce (if you know):

  1. After connected to a Bluetooth headphone that supports stereo, turn the headphone's value to the maximum from the headphone's media keys.
  2. Turn System Sound and System volume to at least 70%
  3. Open to Pop!_Shop, click on the search bar and repeat hitting the backspace key.
  4. You find your right ear hear the ring/noise when hitting the backspace key

Expected behavior: System sound should not cause unwanted noise when hitting backspace keys.

Other Notes: Tested with 2 different brands of Bluetooth headphones.

System-info: inxi -Fxz System: Kernel: 5.8.0-7642-generic x86_64 bits: 64 compiler: gcc v: 10.2.0 Desktop: N/A Distro: Pop!_OS 20.10 base: Ubuntu 20.10 Groovy Machine: Type: Laptop System: LENOVO product: 20BHS08H08 v: ThinkPad W541 serial: Mobo: LENOVO model: 20BHS08H08 v: NO DPK serial: UEFI: LENOVO v: GNET72WW (2.20 ) date: 02/26/2015 Battery: ID-1: BAT0 charge: 55.3 Wh condition: 70.1/99.5 Wh (71%) model: SANYO 45N1779 status: Unknown Device-1: hidpp_battery_0 model: Logitech M305 charge: 55% (should be ignored) status: Discharging Device-2: hidpp_battery_1 model: Logitech K520 charge: 70% (should be ignored) status: Discharging CPU: Info: Quad Core model: Intel Core i7-4800MQ bits: 64 type: MT MCP arch: Haswell rev: 3 L2 cache: 6144 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 43103 Speed: 898 MHz min/max: 800/3700 MHz Core speeds (MHz): 1: 934 2: 904 3: 900 4: 1060 5: 1087 6: 903 7: 978 8: 910 Graphics: Device-1: Intel 4th Gen Core Processor Integrated Graphics vendor: Lenovo driver: i915 v: kernel bus ID: 00:02.0 Device-2: NVIDIA GK106GLM [Quadro K2100M] vendor: Lenovo driver: nvidia v: 460.39 bus ID: 01:00.0 Device-3: Acer Integrated Camera type: USB driver: uvcvideo bus ID: 2-12:6 Display: x11 server: X.Org 1.20.9 driver: modesetting,nvidia unloaded: fbdev,nouveau,vesa resolution: 1920x1080~60Hz OpenGL: renderer: Quadro K2100M/PCIe/SSE2 v: 4.6.0 NVIDIA 460.39 direct render: Yes Audio: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:03.0 Device-2: Intel 8 Series/C220 Series High Definition Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:1b.0 Device-3: NVIDIA GK106 HDMI Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 01:00.1 Device-4: GYROCOM C&C Fiio E10 type: USB driver: hid-generic,snd-usb-audio,usbhid bus ID: 2-2:2 Sound Server: ALSA v: k5.8.0-7642-generic Network: Device-1: Intel Ethernet I217-LM vendor: Lenovo driver: e1000e v: 3.2.6-k port: 5080 bus ID: 00:19.0 IF: enp0s25 state: up speed: 1000 Mbps duplex: full mac: Device-2: Intel Wireless 7260 driver: iwlwifi v: kernel port: 4000 bus ID: 03:00.0 IF: wlp3s0 state: down mac: Drives: Local Storage: total: 2.74 TiB used: 1.58 TiB (57.6%) ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size: 465.76 GiB ID-2: /dev/sdb model: NT-512 size: 476.94 GiB temp: 30 C ID-3: /dev/sdc type: USB vendor: Toshiba model: MQ04UBD200 size: 1.82 TiB Partition: ID-1: / size: 48.96 GiB used: 6.96 GiB (14.2%) fs: ext4 dev: /dev/sdb3 ID-2: /home size: 376.64 GiB used: 10.85 GiB (2.9%) fs: ext4 dev: /dev/sdb4 Swap: ID-1: swap-1 type: partition size: 38.79 GiB used: 0 KiB (0.0%) dev: /dev/dm-0 Sensors: System Temperatures: cpu: 53.0 C mobo: 0.0 C gpu: nvidia temp: 45 C Fan Speeds (RPM): cpu: 2325 Info: Processes: 328 Uptime: 1h 16m Memory: 31.24 GiB used: 4.73 GiB (15.2%) Init: systemd runlevel: 5 Compilers: gcc: 10.2.0 Packages: 1927 Shell: Bash v: 5.0.17 inxi: 3.1.07

bflanagin commented 3 years ago

After doing some research, it seems to be an issue with the headsets internals and not the device its connected to. When the headset is set to maximum volume the internal amplifier it can cause a small squeal usually imperceptible to the wearer. It seems that the tone used as our alert sound triggers the squeal to become more noticeable, but regardless to this finding the best course of action is to turn down the headphones to the volume that the squeal is no longer audible and use the systems audio system to control the volume.

If you want to find out more about the issue a simple search engine query "squeal [or noise ] bluetooth headset" will give you plenty to results.

kevinwish commented 3 years ago

Thank you for the comment and solutions, I will close this issue.