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postnl / postnl-magento2

This is the official Magento 2 extension for the logistics company PostNL. Add shipping options and parcelshops to your checkout. Create labels with track and trace functionality from the backend.
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[BUG] Please summarize your bug issue here #396

Closed albundy2 closed 1 month ago

albundy2 commented 1 month ago

To Reproduce Steps to reproduce the behavior:

Go to checkout and fill in zipcode and housenumber Address is shown and house number is shown Finish the checkout and in the order e-email and backend admin the housenumber at the shipping address is missing again

Expected result Housenumber is shown in mail and backend at orders

Actual result Because the shipping house number is missing all Riverty payment options are rejected. And if we forget to fill it in before creating shipping labels the tracking code for PostNL isn't working.

Workaround Turning off address / Postcode check in the PostNL plugin solves the problem.

Please complete the following information

Magento version: 2.4.6p3 PHP version: 8.1 PostNL 1.16 Extra information: This problem was there before in an older version, but was solved and now in version 1.16 I have the same problem again. The Housenumber is only missing in the shipping address, Billing address is complete

JorisPostNL commented 1 month ago

@albundy2 Thank you for bringing this to our attention. We would like to invite you to fill in the inquiry form at https://developer.postnl.nl/support/form/ so our colleagues from tech support can investigate the issue for you. If necessary they will forward the results to the development team for further investigation or repairing activities.

Kind regards Joris - PostNL