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Discussion forum for Perplexity API
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Payment method doesn't work in India #23

Open jeswincyriac opened 1 week ago

jeswincyriac commented 1 week ago

As per RBI (Indian govt institution to set banking rules in India) guidelines, you cannot accept a payment without an OTP or confirmation from the customer. When I try to add credits, I get the following message from my bank.

Sorry, we declined your txn of USD 3.00 at Www.perplexity.ai as this txn is not in accordance with the latest guideline by RBI for recurring payments. Please reach out to the merchant to update your payment preference to enjoy the services-Team OneCard

I think payments through link (by stripe) usually goes through. Also never faced any issues opaying to openai. Can you plese check this and do the needful, so we can use the API.