projectacrn / acrn-hypervisor

Project ACRN hypervisor
BSD 3-Clause "New" or "Revised" License
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Unable to boot on HP Fury 16 G10 Mobile Workstation #8687

Open mrtrkmn opened 1 month ago

mrtrkmn commented 1 month ago

It is not able to load hypervisor, stucks at loading.

What can be done to debug or fix to solve this issue

CPU INFORMATION: 13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz

https://www.intel.com/content/www/us/en/products/sku/232149/intel-core-i913950hx-processor-36m-cache-up-to-5-50-ghz/specifications.html

mrtrkmn commented 1 month ago

When I select the shown kernel with service vm, it tries to boot but freezes after "Loading ACRN service VM initial ramdisk ..."

IMG_5406 IMG_5405

jiayuan-intel commented 1 month ago

Hi @mrtrkmn , it's recommend to use ACRN kernel to boot into Service OS (listed as with Linux 6.1.80-acrn-service-vm-375513-g7159ad071be8(ACRN 3.2) in your screenshot). Your 6.5 kernel may miss some key kernel configs like CONFIG_ACRN_HSM.

mrtrkmn commented 1 month ago

Thank you very much for your response @jiayuan-intel I actually tried both and service vm was also having the same issue.

Could not move further from this step, not able to debug it as well

jiayuan-intel commented 1 month ago

It's better to follow ACRN v3.3 Getting Started Guide (https://projectacrn.github.io/latest/getting-started/getting-started.html) to try again. V3.3 is released two weeks ago, and it's officially support Ubuntu 22.04.4 with kernel6.1 as Service OS and Raptor Lake as your platform(13950HX).

If you want to debug, please refer to https://projectacrn.github.io/latest/develop.html#debug . Debug via serial port and enter acrn-console is one of the way to have some helpful logs.

mrtrkmn commented 1 month ago

I re-tried several times but it does not work at all :( Nevertheless, thank you for your comments @jiayuan-intel