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Issue tracker for support requests related to using https://pypi.org
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Account recovery request #3719

Open Ulti-Dreisteine opened 6 months ago

Ulti-Dreisteine commented 6 months ago

PyPI Username

Dreisteine

Reason for request

Lost 2FA authentication app or security token

Code of Conduct

Acknowledgement

ewdurbin commented 6 months ago

User Dreisteine has valid recovery codes generated as of 2024-01-10 13:59:02.386086.

Please use those recovery codes to regain access to your account.

Note: This is an automated reply. In general recovery requests where valid recovery codes exist will be processed 3-4 weeks after this reply has been sent.

Ulti-Dreisteine commented 6 months ago

sorry, I just lost the recovery codes. Is there anyway to get my account back? Thanks.

Thespi-Brain commented 1 week ago

Hi @Ulti-Dreisteine,

I am following up regarding your issue. Are you still having trouble logging in to your account? Let me know, and I will start an account recovery process for you to reset your account, thanks!

Ulti-Dreisteine commented 4 days ago

Hi,

Yes, I still have the logging problem into my account Dreisteine, and I lost the recovery codes, please help reset the account, thanks a lot!

Dreisteine

---- Replied Message ---- | From | @.> | | Date | 9/18/2024 05:32 | | To | @.> | | Cc | Lei @.>, @.> | | Subject | Re: [pypi/support] Account recovery request (Issue #3719) |

Hi @Ulti-Dreisteine,

I am following up regarding your issue. Are you still having trouble logging in to your account? Let me know, and I will start an account recovery process for you to reset your account, thanks!

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>