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pyrevitlabs / pyRevit

Rapid Application Development (RAD) Environment for Autodesk Revit®
http://wiki.pyrevitlabs.io
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Error Loading Pyrevit #1114

Closed mcb-cadbim closed 3 years ago

mcb-cadbim commented 3 years ago

Describe the bug Getting and error message on some computers when loading pyRevit, very similar to many other posts that I have read and tried whatever solutions have been offered. The error message occurs for all versions of Revit installed and only occurs on a couple of machines out of the 30+ computers that installed it on.

Screenshots See attached screen shot below.

Desktop (please complete the following information):

Additional context If I try to do a "clean" install, the addins are not installed and the the pyRevit command line returns the following:

C:\>pyrevit attach master 277 --installed
Error: Object reference not set to an instance of an object.
Run with "--debug" option to see debug messagesEnv returns the following:

Thanks.

python load error

eirannejad commented 3 years ago

What does the pyrevit env report look like? does it show any clones?

mcb-cadbim commented 3 years ago

Here are the steps and results as an user with ADMIN rights.

C:\>pyrevit clone SHEA base --dest "C:\ProgramData\pyRevit\SHEA"

C:\>pyrevit attach SHEA 277 --installed --allusers
Error: Object reference not set to an instance of an object.
Run with "--debug" option to see debug messages

C:\>pyrevit env
==> Registered Clones (full git repos)
==> Registered Clones (deployed from archive/image)
SHEA | Deploy: "base" | Branch: "master" | Version: "4.8.4" | Path: "C:\ProgramData\pyRevit\SHEA"
==> Attachments
Error: Object reference not set to an instance of an object.
Run with "--debug" option to see debug messages

Let me know what other information I can provide.

Thanks.

eirannejad commented 3 years ago

Ok try pyrevit detach --all and then pyrevit attach SHEA 277 --installed --allusers again. If that didn't work run pyrevit attached --debug and send me the results please so I can see where it is crashing

mcb-cadbim commented 3 years ago

Results of the first suggestion:

C:\WINDOWS\system32>pyrevit detach --all
Error: Object reference not set to an instance of an object.
Run with "--debug" option to see debug messages

C:\WINDOWS\system32>pyrevit attach SHEA 277 --installed --allusers
Error: Object reference not set to an instance of an object.
Run with "--debug" option to see debug messages
mcb-cadbim commented 3 years ago

Looks like from the debug report is crashing on Revit 2015, which isn't installed.

Debug: Analysing registered app: Revit Architecture 2015 @ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7346B4A0-1500-0110-0000-705C0D862004}
Debug: App is a Revit product: Revit Architecture 2015
Debug: Can not verify install path: ""
Error: Object reference not set to an instance of an object. (System.NullReferenceException)
   at pyRevitLabs.TargetApps.Revit.RevitProduct.ListInstalledProducts()
   at pyRevitLabs.PyRevit.PyRevitAttachments.GetAttachments()
   at pyRevitCLI.PyRevitCLICloneCmds.PrintAttachments(Int32 revitYear)
   at pyRevitCLI.PyRevitCLICloneCmds.ListAttachments(String revitYear)
   at pyRevitCLI.PyRevitCLI.ProcessArguments()
   at pyRevitCLI.PyRevitCLI.Main(String[] args)

Will see if I can clean up this past installation and see if that helps. Otherwise, can I email or send you the entire debug log vs posting here?

mcb-cadbim commented 3 years ago

UPDATE: After searching for "leftovers" of Revit Architecture 2015 in the windows registry, which only existed on the two machines I had trouble with, was able to get things up and running and learned a little more about pyRevit.

Thanks for your support and this amazing tool!

eirannejad commented 3 years ago

Of course. Thanks for digging deeper into the registry and cleaning those up. The CLI is fairly a new addition so it wasn't really tested for anything before 2017