radical-cybertools / radical.pilot

RADICAL-Pilot
http://radical-cybertools.github.io/radical-pilot/index.html
Other
54 stars 23 forks source link

Rivanna Python3.11 is broken #2958

Closed AymenFJA closed 2 months ago

AymenFJA commented 1 year ago

We need to move from python3.11 to python3.7 on Rivanna as it is broken:

WARNING: pip is configured with locations that require TLS/SSL, however the ssl module in Python is not available.
Could not fetch URL https://pypi.org/simple/pip/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/pip/ (Caused by SSLError("Can't connect to HTTPS URL because the SSL module is not available.")) - skipping
WARNING: There was an error checking the latest version of pip.

I am preparing a PR to fix this.

eirrgang commented 1 year ago

Strange... it was working, wasn't it? Any idea how or when it broke?

eirrgang commented 1 year ago

Is there a support ticket open with rivanna administrators?

AymenFJA commented 1 year ago

@eirrgang Sorry, I did not see your comments until now. Yes, it was working before. Now, it seems like the pip is failing. Yes, there is a ticket with Rivanna's help desk but unfortunately no response so far.

AymenFJA commented 1 year ago

I pinged the support again, as no response from them so far.

AymenFJA commented 2 months ago

Rivanna updated their Python, so this ticket is no longer required.