[BUG]: Impersonate user stuck on impersonating

[vazquezjs]

Describe the bug A clear and concise description of what the bug is.

Desktop (please complete the following information):

• Browser [e.g. Chrome, Firefox, Edge Chromium] - Edge
• Dynamics 365/Power Apps Version D365 online Server version: 9.2.23024.00210; Client version: 1.4.5434-2302.4
• Admin/Non-admin - admin
• Online/On-Premise - online
• Unified Interface/Classic Interface - unified
• Model Driven App/Classic App - model driven app
• Entity name, if it is an out-of-the-box entity - not entity specific

To Reproduce Steps to reproduce the behavior:

1. Go to '...' - while impersonating a user
2. Click on '....' - click on reset
3. Scroll down to '....' - n/a
4. See error - no error

Expected behavior while impersonating a user in Level Up, I hit the reset button, screen refreshes but I am still impersonating the user. I have rebooted and cleared cache but I am still impersonating the user. I have also tried clicking on the impersonated user's initials (KW) in the upper right and choosing sign out, but still when I log back in, I am impersonating him. Until this is resolved, I will use in-private browsing with Edge or switch to Chrome.

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Videos If possible, attach a screen recording with sensitive and PII information blurred out.

Additional context Add any other context about the problem here. e.g. browser Dev Tools output

[rajyraman]

@vazquezjs - I haven't experienced this. Are you working across multiple environments? Is the impersonation getting stuck when you try this incognito as well?

[vazquezjs]

@rajyraman I haven't tried impersonating while incognito - I only tried opening my usual app incognito in Edge and I successfully logged in as myself there, but if I launch Edge as myself, I'm still impersonating the user and can only open the one app he has permission to use. I have used the impersonate several times recently with no issues so I can't imagine why it got stuck this time. I just had an idea to remove the level up extension from Edge so let me try that and I will let you know if it works.

[vazquezjs]

@rajyraman I was able to get back into my usual app by disabling the level up extension. I re-enabled it and now I don't seem to be able to impersonate at all. When I attempt to search for a user to impersonate, it is unresponsive. I need to get some other things done, so I will get back to it later to try completely deleting and re-adding the extension.