Field | Description
-- | --
Test Case ID | TS-2208
Status | FAIL
Date | 23/6/2024
Website information | https://10.147.17.29:449/
Version | 1.0.26
Website Name | فاتورة الكترونيه E-invoice
Testing environment | Google Chrome/ Firefox
Bug | Failure in print function when viewing invoice
Detailed description | This bug report describes an issue with the print function in the POS sell invoice that prevents users from initiating the printing process. Clicking on the print button does not produce the expected printing dialog box. This issue affects the user's ability to print invoices
Steps to Reproduce | 1. Launch the website 2. Click on invoices 3. Click on POS sell invoice list 4. Click on server data 5. Click on detail 6. Scroll down and select Print 7. Observe the outcome
Expected Result | Upon clicking the print button, a printing dialog box should appear, allowing users to configure print settings. Once the desired settings are selected, users should be able to proceed with the printing process by clicking the "Print" button within the dialog box.
Actual Result | When the print button is clicked, there is no response from the application. The expected printing dialog box fails to appear, preventing users from proceeding with the printing process and a white page appears
Screenshots/Recordings | https://drive.google.com/file/d/1v-ClCIddYn1HshH90m2XHDDJl49ax9ZG/view?usp=sharing
Bug Severity | FATAL
Bug Severity Information | FATAL: This bug severity is considered important as it prevents users from initiating the printing process as most of the users tend to print their invoice which will lead to their frustration
<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">