reapit / foundations

Foundations platform mono repo
56 stars 22 forks source link

Applicants endpoint search by email address not returning correct matches #11322

Open david-silverink opened 4 months ago

david-silverink commented 4 months ago

On occasion, we have noticed that creating a new applicant then trying to find that applicant using the applicants endpoint and passing the email address returns no matches.

Example for SFG data:

In Agency Cloud, multiple applicant records have been created but nothing is returned from the API request. This works 99% of the time, but it happens now and again.

Thanks

github-actions[bot] commented 4 months ago

Thank you for taking the time to report a bug. We prioritise bugs depending on the severity and implications, so please ensure that you have provided as much information as possible. If you haven’t already, it really helps us to investigate the bug you have reported if you provide ‘Steps to Replicate’ and any associated screenshots. Please ensure any personal information from the production database is obscured when submitting screenshots. This issue will be reviewed in our weekly refinement sessions and assigned to a specific project board. We may also update the ticket to request additional information, if required. For more information on our processes, please click here

AshDeeming commented 3 months ago

migrated to; PBI-5873

NB This ticket will be updated once further updates completed on the above

AshDeeming commented 2 months ago

Hi @david-silverink

Please could you provide a failing example from SAV if possible?

This may relate to the use of special character etc however we would like to test further to confirm