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Discussion/support issues for the hosted Renovate App
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My dashboard is giving me a status of 401 (Unauthorized) #8

Closed 9ntonio closed 5 years ago

9ntonio commented 5 years ago

Which Renovate are you using? CLI, App, or Pro

I'm using the github app.

Which platform are you using? GitHub, GitLab, Bitbucket Azure DevOps

GitHub

I am trying to get into my dashboard to see why I am not getting an initial PR for my repo. When I look at the console I am getting the following:

Failed to load resource: the server responded with a status of 401 (Unauthorized)

dashboard.js:67 Unauthorized

(anonymous) @ dashboard.js:67

dashboard.js:412 Uncaught (in promise) Unauthorized
v1.renovateapi.com/github/repos/9ntonio/chatcat-server/jobs:1 Failed to load resource: the server responded with a status of 401 ()

How do I give the app github authorization when I do see it is not listed. I'm assuming this is the cause of the error above.

Thanks.

rarkins commented 5 years ago

When you log in, do you see that repository listed on the left side bar? And then you click and you get that error?

9ntonio commented 5 years ago
Screen Shot 2019-09-05 at 9 45 22 AM

Not exactly, this is what I see continuously without resolve.

stale[bot] commented 5 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed soon if no further activity occurs.

9ntonio commented 5 years ago

Bumping in hopes that this issue can be resolved.

rarkins commented 5 years ago

Can you take screenshots prior to there? Eg directly after you log in? I want to see if anything loads and what api calls fail

9ntonio commented 5 years ago
Screen Shot 2019-09-09 at 9 56 32 AM Screen Shot 2019-09-09 at 9 56 44 AM

I was able to log off then log back in. I noticed that I needed to authorize the bot again for it to let me into the dashboard. After I was in I see the following issues across multiple repos. Is this an issue of bot authentication?

rarkins commented 5 years ago

That was unfortunately a system-wise bug earlier today. Do you have any subsequent logs for each repo?

9ntonio commented 5 years ago

After reviewing the logs for my repo's, I see that I do have the initial configuration PR for all except this one - https://github.com/9ntonio/portfolio/

Here is the log:

Screen Shot 2019-09-09 at 10 35 37 AM
9ntonio commented 5 years ago

Do I need to reset the bot in order to have the repo above begin to create an initial PR?

rarkins commented 5 years ago

You will need to add a renovate.json manually for 9ntonio/portfolio and be sure to include the config "includeForks": true. Renovate skips forks whenever you have installed Renovate into "all repositories" because in the majority of cases users don't intend for forks to be covered by Renovate.

9ntonio commented 5 years ago

Thank you! That makes complete sense. I'll install per your instruction s and see if it addresses my issue. If it does I will close this ticket out.

9ntonio commented 5 years ago

Hello, I have another question. I've added the renovate.json file to my project - https://github.com/9ntonio/portfolio/blob/develop/renovate.json

Yet I am not seeing any actions for this repo when I go to my dashboard. My goal is to get the bot to see the settings and begin to create PR's, but I am not seeing any interactions. I assume I am missing something in the set up for this goal to work?

9ntonio commented 5 years ago

Bumping in hopes I can receive some feedback. Thanks.

rarkins commented 5 years ago

I gave it a bump just now and it ran, but didn't create PRs due to the schedule. Should hopefully create PRs the next time it's within schedule.

9ntonio commented 5 years ago

Thank you!

9ntonio commented 5 years ago

Thanks again for your help. The bot is working again as you said previously. I appreciate the help and time.